This business is Established — a decent presence with 59 reviews and a 4.8★ rating, though not yet among the top-ranked providers in this area.
A 4.8★ rating from 59 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 11:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 11:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM
Early reviews note thorough diagnostics and fair service quotes.
Limited history — confirm current availability and scheduling lead times.
Those who want transparent pricing and professional consultation.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
They were great! After Action Heating & Cooling tried to scam us for over $3k making me feel highly uncomfortable, we called Brian John's. Our furnace has stopped blowing hot air. Brian John's was so professional, caring and kind. They told us we infact did NOT need a new furnace and ducts like Action Heating told us but instead just needed to clean a pin in the furnace that became dusty and showed us how to do it. Immediately we had hot air again and no issues since. Very reasonably priced, knowledgeable and compassionate. A+
It took a few times calling to get through to answering service- but had a call back within 15 minutes! Brian was able to get here less than an hour after I called! Granted I was lucky enough he was leaving a site near me. He was quick and polite. Repair on my a/c was completed quickly and fairly priced. I will definitely call them again if the need arises.
See why this business ranks here and how customers describe it. Get a breakdown of your Smart Score and what it would take to reach the next trust tier.
Get Ranking Report — $19Reports do not affect rankings.
Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
Great service all around, from the person answering the phone to the gentleman who came out and fixed my furnace issue. The repairman Rick diagnosed the problem and replaced the pump. He also gave the whole furnace a look over and made quick fixes as needed. He made sure I knew how to maintain it going forward and recommended I buy a carbon monoxide detector just to be on the safe side. I will definitely call Brian Johns, Inc. in the future.
Amazing customer service! We just purchased a house that had a heating and air conditioning system installed by Brian Johns Inc. so when we had a question about it I called them. The gentleman walked me through possible issues over the phone and had me send him a few pictures of our system. He was able to trouble shoot the problem completely over the phone and we were back up and running! I will recommend them to everyone!
EDIT**** We called Honest Abe's when our AC went out, was told the tech checked all the lines and cleaned out the box. AC still wasn't functioning right, so same tech comes back says box is clean, lines are intact, must be the thermostat. At this point I felt I needed a second opinion, other company's tech comes out and says box is filthy, lines are cracked and box is 20 years old....what?? Super thrilled I paid for service that wasn't completed on a box that they should have recognized was on its last leg. Don't call these guys, while they're friendly, the job just isn't done well like it was when Brian owned it.**** I've had this company out before to service my a/c-furnace. As always, service was quick, the repairman was polite, knowledgeable and didn't try to oversell services that weren't yet necessary. I will always call Honest Abe's (the business' new name) first.