This business is Trusted — customers consistently rate it 4.7★ across 3,767 reviews, indicating reliable, quality service.
Strong long-term review history with 3,767 reviews and a 4.7★ average signals reliable, consistent service.
Monday: Closed
Tuesday: Closed
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Very profound. Many aspects of that period in time were missing from my previous educational experiences. I think this is a museum that everyone should visit at least once. No matter how many books are banned, the first hand accounts are undeniable...and heart wrenching. I do not recommend for children younger than school age. The format is also formative of the narratives as you are "deep" and then work your way out to "freedom". The staff was completely professional, helpful, and kind. The was a solemn quiet, though I didn't notice any directions posted to do so...the subjects exhibited took words away. The videos were very informative and not too long. Complementary to the exhibits without overshadowing them. I especially liked the hopeful way they described efforts, even today, to combat slavery. I highly recommend this experience to anyone wanting know all of our shared history.
The National Underground Railroad Freedom Center was a powerful and meaningful setting for our 2026 ConnectingOHIO annual corporate event. The museum’s mission, history, and beautiful space created an impactful environment for connection, learning, and shared purpose. We are especially grateful for the support of Tiago Nunez, who was responsive, accommodating, and incredibly helpful throughout the planning process. His participation in meetings and rehearsals helped our team feel prepared and supported. We also appreciated the presence and engagement of President and COO Woodrow “Woody” Keown, Jr., whose participation added meaningful value to the experience. The Freedom Center team helped us create a memorable and well-organized event for our guests. We are grateful for their hospitality, professionalism, and partnership, and we look forward to future opportunities to collaborate.
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This place offers such a great look into a troubled time in our country's history. We brought our daughter's here as they went through Springboro's museum and wanted to learn more about the abolition of slavery. While the third floor focuses more on modern slavery through various means, it was still very informational. It may have beener just a little too advanced and complex for my 7 year old daughter, as she had a lot of general questions. We answered them to the best of our ability in a way she could understand. The rest of the museum was insanely informational, with detailed descriptions, amazing artifacts, and inspirational artwork throughout. The girls were able to grasp a lot of the second and first floor displays as they were built for all ages and easy to understand. What I really appreciated was the displays that portrayed things outside of your typical school history book. These events are important to discuss and remember so we don't repeat the mistakes made by previous generations. We spent about 2 hours going through the museum, but you could do it in less if you choose to pass through some of the exhibits. You could easily spend 3-4 hours if you stopped to read everything. I would highly suggest every parent take their young children to this museum. I would also encourage any adult to go here as well. The opportunity to learn so much from this place shouldn't be avoided. Military Discount: Yes, for service member or veteran only
This is a place everyone should visit at least once in their lives. The history that is shared here is bone chilling. Although they display the horrific times of slavery, they also give a sense of eagerness to do something to help those in need. Seeing the courage and the strength that our ancestors carried is heartfelt. Education is key and history should never be forgotten.
WoW! doesn’t come close to describing the Center. We were able to visit as teachers, but our time was limited to other obligations. I walked with a friend through several exhibits on several floors. We decided that since our annual event will be in Cincinnati for the been few years, we would return and take in one floor at a time to ensure that we had the opportunity to see all of the exhibits and read this part of American history. If ever you’re in the Cincinnati area, I highly recommend that you take some to visit the Center.