This business is Trusted — customers consistently rate it 4.9★ across 1,414 reviews, indicating reliable, quality service.
Strong long-term review history with 1,414 reviews and a 4.9★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Came back from vacation on Sunday to find I had a leak in my main waterline to my house. Called Robins and they sent Brian over within an hour or so to check things out. Identified the issue and cause( have a 40+ year old tree with large root system that finally cracked a pipe) Brian thoroughly explained my options and what best route would be to avoid this happening again. Needed help to get the job we agreed on completed. He got me on the schedule in first opening they had. Brian came back with Austin and the 2 of them worked hard all day getting things right. Very personable and knowledgeable team. Stayed late to make sure everything was done properly, that we had water running to the house again and satisfied with the job done. We were and will be using Robins for all our plumbing needs going forward (hopefully not very often lol). Would highly recommend
I hired this company to replace a toilet water supply hose. During the repair attempt, their technician damaged the pipe connected to the building’s internal plumbing. The original job was not completed. After the damage occurred, the technician said he could not repair the pipe with the equipment he had and only offered to cap it. He still requested payment for the original hose replacement for $350 to cap the pipe and additional $650 to replace the pipe later. When I said I needed to speak with the company first, he left the job site before resolving the issue. Later, the company told me it would cost an additional $250 to cap the damaged pipe and denied responsibility. They also claimed I had been warned beforehand that the pipe was old and at risk of breaking, but that was not true. I was only told about the pipe condition after the damage had already occurred. The pictures are how the technician left the scene while I was still on the phone with the company.
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I’m writing this review for two reasons. My landlord called to request a plumber and I got a phone call from dispatch within five minutes. She was so sweet and right to the point. Brian is my main reason for this review. And let me tell you I NEVER write reviews. I opened my front door to Brian with the biggest smile on his face. As a single mom, you become cautious of who comes in your home. You could tell Brian has awareness and respect for his surroundings. Making sure he called out to me any time he needed to check something in the bathroom so he wasn’t walking in and out unannounced with me and my children home. When explaining issues, I didn’t feel like he was belittling me like some workers have made me feel in the past. He was here for hours making sure the job was complete and thorough. My lines are connected to my neighbors so I think that’s where the challenge was. I simply appreciated his workmanship and hope he gets the recognition he deserves.
Matthew and Brian were great to work with. Respectful, knowledgeable and efficient- quality job. Replaced my hall bath toilet, only took an hour and cleaned up after. This is my 4th time using Robin's Plumbing - replaced my water heater, bathtub faucet, washing machine hookups and back hose bib. I highly recommend.
First and very important to note, Robins Plumbing is rated A+ by the Better Business Bureau! That was very important to me. Robin's Plumbing Inc did a wonderful job installing a new Ruud Water heater in my home. They've been in business over 20 yrs, and it shows - clearly they know plumbing and have earned that success Since I live in an older home in West Phoenix, I also needed some plumbing up to city code, and they handled that perfectly. Mathew, Austin, and Brian, were very friendly, caring, and professional, working quickly and efficiently. Mathew was great in answering all my questions and I appreciate that. Great guys and reasonably priced. If you need a water heater, Robin's Plumbing is the way to go!! I highly recommend them. Tony