This business is Trusted — customers consistently rate it 4.7★ across 897 reviews, indicating reliable, quality service.
Strong long-term review history with 897 reviews and a 4.7★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
We had some pipes freeze up in her house with an urgency to be fixed so I searched Google and found Mr. Rooter. I called them up and they had somebody out within the next day which I was really surprised. Craig showed up right on time and was very professional and upfront about the cost and things that it would need going forward he went above and beyond explaining everything to me that was needed to get the water going again he had to crawl into a very small crawlspace underneath the house Which most plumbers would not even do considering the technicality in it he went under there and videotaped everything for me to show me the problems that were going on and then gave me a fair price to have everything done correctly. He spent probably over two days there working on this to get it done correctly. He went above and beyond and stayed late to get the job done and subzero temperatures. He was more concerned about me and my kids that himself. He finally got everything unfroze and new pipe was added. The price was exactly where I needed to be at when I thought it was going to be thousands. I can’t say enough about Craig in the job that he did. He is very thorough professional, and on point with his company. Communication was excellent as well with Missy. You can’t go wrong with this company. You will not be disappointed, thank you so much. This house is over 200 years old so he had really troubleshoot to fix it!
Marco did an excellent job clearing our kitchen sink drain and redoing the undersink piping. Very quick work, cleaned up completely before he left. Drain works so much better! Highly recommend Marco to take care of your plumbing needs!
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The team at Mr. Rooter were friendly and professional. Very clear about what might be possible and potential outcomes. They even came in a snowstorm to check out our issues! Would definitely recommend!
We had a wonderful experience with Mr. Rooter! We had a gas leak coming from our water heater and they were able to get to us right away, fix the leak and then come out the next day to replace the water heater. Our tech, Ryan, was very personable, friendly and professional!
Mr. Rooter never disappoints us. We’ve used them multiple times and they’re always prompt and well competitive in pricing. In my recent experience, our 25 year old water heater finally gave out. I received quotes from 3 different companies and Mr. Rooter had them beat. I’m also an Advantage member which helped tremendously. We had the pleasure of working with Audie R. who is an energetic, funny, friendly and very honest technician. He completed our job in less than 3 hours alongside his partner. He cleaned the existing pan very nicely and installed our new unit in a nick of time. I highly recommend Mr. Rooter and Audie for their plumbing services. Thank you!