This business is Trusted — customers consistently rate it 4.8★ across 568 reviews, indicating reliable, quality service.
Strong long-term review history with 568 reviews and a 4.8★ average signals reliable, consistent service.
Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed
Patients frequently cite attentive care, clear communication, and a welcoming, professional environment.
Wait times can increase during busy periods — scheduling ahead is recommended.
Patients seeking attentive, professional care with good communication.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Everyone is very nice and patient at this practice. What is nice about this practice is that the dentists and assistants ask you how everything feels, make sure that you are not in any type of pain, and want you to provide feedback to them. They want you to be happy with the end result. My previous dentist missed cavities I had even though I went twice a year for exams and teeth cleanings. When I first started going to a Caring Dental Group, Dr. Kim shared the x-rays he took and showed me how a large cavity had formed under 2 of my older crowns. He replaced both of the crowns. I am very pleased with the work that was done.
Dr Kim is a great dentist very caring and gentle as well as detailed. The assistants and front desk workers are very friendly and knowledgeable. I highly recommend for all your dental needs.
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Rankings are based on public review signals only. No paid placements.
I have been going to Dr Kim for 14 years. He always makes sure that I understand what is going to happen during a procedure and the cost breakdown. Dr. Kim is very caring. He wants to make sure that the work is done properly and I am satisfied and that I do not have any pain when I leave the office. My fiancé now goes to Dr Kim and he also is very happy with him.
I visited this clinic last week for a check-up. My appointment was at 10:00 AM, and I arrived at 10:10 AM. I was told I needed to reschedule because there wouldn’t be enough time for a cleaning. I explained that I did not plan to do a cleaning, since I had one three months ago (I recently moved to Cleveland), and only wanted the routine X-ray and dental exam. However, they insisted it wasn’t possible to proceed. I drove 30 minutes from Cleveland Heights, and it ended up being a waste of time. I always respect others’ time and expect the same in return. Interestingly, the first time I visited, I had to wait 15 minutes before being seen. I also reached out privately to Dr. Kim about this issue but never received a response. That said, I want to mention that I was really happy with Dr. Phil’s work during my previous visit — he was professional and attentive. Unfortunately, the scheduling and communication process at the clinic need improvement.
My insurance company did not cover the visit, but the dentist refused to leave me in pain they were very helpful all the staff very nice highly recommended