This business has earned a Highly Trusted designation — 4.9★ across 1,768 reviews signals an exceptional and consistent track record.
Strong long-term review history with 1,768 reviews and a 4.9★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers frequently praise quality installations, energy-efficient recommendations, and responsive follow-up.
Scheduling during peak season (summer/winter) can take time — book ahead.
Homeowners looking for a trusted HVAC provider for installs or repairs.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
We are currently updating a family home and, after extensive online research, I decided to contact Wade Heating and Cooling for a quote. I am so glad I did. From the start, the communication has been exceptional. I scheduled our appointment three weeks out, and our sales rep, Dan, was fantastic throughout the entire waiting period. He even texted us the Friday before to confirm and wish us a safe flight, then followed up again on Monday morning to let us know he was on his way. During the consultation, Dan spent about an hour walking me through the best options for our space. He was incredibly patient, open to all my questions, and helped me navigate the process with ease. We eventually settled on a mini-split unit, and Dan followed up promptly with both a phone call and a formal email quote. If you’re looking for a professional, communicative, and helpful team for your HVAC needs, I highly recommend asking for Dan at Wade!
I had an outstanding experience with Wade heating and plumbing company. From the moment I called their customer service was professional, friendly, and responsive. The technician arrived on time quickly diagnose the issue, and clearly explained what needed to be done before starting any work. The repair was completed efficiently and had a fair price and they left the area clean and tidy most importantly my heating system is working perfectly again. It’s clear they take pride in their workmanship and truly cared about their customers. I highly recommend this company to anyone looking for a reliabl, honest and high-quality heat and repair service.
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Nick Mulford from Wade Heating & Cooling provided an outstanding experience. He was extremely knowledgeable, took the time to clearly explain everything, and answered all of our questions in a way that was easy to understand. Nick was also very friendly, professional, and respectful of our home throughout the entire visit. It’s clear he takes pride in his work and genuinely cares about his customers. We truly appreciate the excellent service and would highly recommend Nick and Wade Heating & Cooling to anyone.
Wade H&C was great to work with. From the purchase w/ Lonnie who was knowledgeable , personable and professional to Brian, Zak & Zach doing an excellent job on the install. I am extremely pleased with the heat pump and it's performance!
Wade Heating & Cooling used to be professional and dependable. Sadly, that is no longer the case. Wade installed my Carrier Infinity HVAC system in 2011, and for years I've paid $270 annually for their “Comfort Club” service. June 25, 2025: A power surge caused my HVAC system to stop working. I called Wade to diagnose and repair. June 27: Technician Brian diagnosed a damaged motherboard and possibly a damaged thermostat. He said the repair would include replacing the motherboard, transformer, and maybe the thermostat. He said Wade would call on the 30th to provide an estimate and schedule the repair. June 30: Wade didn’t call by noon, so I called. They said the repair would cost $1,000+, but no written estimate was provided. They scheduled the job for July 3. July 3: Technician Nick replaced the motherboard and transformer. He said the thermostat wasn’t working, & it wasn’t on the work order. He returned with a used Infinity thermostat and installed it. I paid $1,415 but received no invoice or receipt at the time. July 4: The thermostat's outdoor sensor incorrectly read 70°F when it was 85°F. The office told me it didn’t matter—the sensor was only used to keep the system from running below 55°F. July 6: The thermostat displayed “SENS ERROR. SYSTEM MALFUNCTION CALL TECHNICIAN.” Technician Dalton diagnosed a faulty outdoor sensor and said the sensor is, in fact, vital to the Infinity system’s function. He put in a work order and said Wade would call to schedule. July 7: Four days after my 7/3 payment, I received the receipt. The Description of Work read, “Replaced transformer board and infinity control. System is operating properly at this time. Task “MISC 1” Description “Please add a description of work to be completed.” Qty “1.00” Price “$1,415.00” Total “$1,415.00.” July 8: Wade didn’t call by 3pm, so I called. A woman said she would check on the sensor order status and would call back “in a few minutes.” She never did. July 9: Wade didn’t call by 10:45am, so I called. She said they'd “hopefully” come this week and asked for my availability—I told her anytime. At 11:30am, Sherry from Wade called and scheduled an appointment for July 10, 12–4pm. I asked her to confirm there would be no charge. She said she’d check and call me back. She didn’t. July 10: Wade’s technician Nick replaced the sensor. July 17: The thermostat again displayed “SENS ERROR. SYSTEM MALFUNCTION CALL TECHNICIAN.” I called Wade. They created a work order and said someone would come that day or the next and would call first. No one came or called either day. July 19: Since Wade failed to call or show on the 17th or 18th, I called. They scheduled me for Monday, July 21, 12–4pm. July 21: Wade didn't arrive by 4:45pm. I called and spoke to dispatch at 4:45 and again at 5:50. As of 9:45pm, no one showed up. July 22: I called Wade at 8:15am. The woman said I was on yesterday's schedule but that it was accidentally canceled by Wade. She put me on the schedule for 12-4pm. Nick replaced the Infinity thermostat again and said the problem should be resolved. July 25: The thermostat displayed “SENS ERROR. SYSTEM MALFUNCTION CALL TECHNICIAN.” I called Wade. Technician Nick said the problem is the thermostat. He removed the Infinity thermostat and replaced it with a very basic Braeburn thermostat and said I will have to purchase a replacement Infinity thermostat if I want its features. He would not leave the Infinity thermostat that he removed saying it could help someone else “in a pinch.” I thought it was broken??? July 28: Wade said their 6/30 estimate was incomplete & that I have to pay them $1,587 more to have a fully functional HVAC system with an Infinity thermostat. They removed my Infinity thermostat and replaced it with a basic Braeburn. July 29: Wade said they would refund the $1,415 and reinstall the old Infinity thermostat with no guarantee that it would work. August 30: I tried the heat for the first time since the repair, and it doesn’t work. Thanks, Wade. Deliberate?