This business is Established — a decent presence with 1,646 reviews and a 4.1★ rating, though not yet among the top-ranked providers in this area.
1,646 reviews at 4.1★. Check recent reviews to assess current quality.
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The staff was really nice, attentive, and honest. They accommodated a double queen bedroom for us on Friday at 2 AM, which I really appreciated. When I called the next day asking if there was a gym, the front desk guy, David, was very honest — which I love, because I don’t like fake expectations. He said it is a fitness area, not a full gym. The breakfast was good, the typical hotel breakfast. The hotel is not brand new or fully remodeled, but the bedrooms, bathroom, and the whole property were very clean. And the price was inexpensive. So yes, I would recommend it if you’re just going to sleep. I went for work with my family and we were okay.
Stayed here while on a business trip. Knowing how much my company paid for this, I cannot recommend. Only thing going for it is the location. Service was great, but you can expect that level of service from any hotel in this category. Rooms were just old. Layout was weird. They had tiny windows, poor lighting, a closet at the diametrically opposite corner of the room from the entry door, popcorn walls, carpet trim on the walls and worst of all, the windows let in a lot of outside noise. I couldn't tell if my neighbors were being loud or if it was city noise, but I could not sleep at night. They did provide a couple hot items for breakfast but it was also very lackluster. Gym was tiny but adequate, pool looked like it was neglected for years. They also charge $30 a night for parking.
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Shout out to the breakfast morning crew,such happy and welcoming people. Great morning energy and very kind service. We arrived at SpringHill Suites late at night on 02/16/2026. Unfortunately, our check-in experience with one front desk associate was very disappointing. She assisted us after we parked, but her attitude was extremely rude and unprofessional. There was one bad interaction after another, about four times, until I finally expressed how upsetting the experience was. There was no warmth, hospitality, or basic courtesy, which is essential in the hotel industry. If it hadn’t been so late, I honestly would have requested a refund and gone elsewhere. On the positive side, the gentleman at the front desk was polite, professional, and very helpful throughout our stay. His service reflected the level of hospitality guests expect. I hope management addresses customer service consistency, because one negative interaction can impact the entire guest experience.
The rooms are a bit worn down but the location is perfect. Charisma at the front desk, as well as the rest of the staff were great! I am a bit frazzled when I travel and her humor put me at ease. She was also extremely helpful with tips for the area.
The hotel is more for business guests that will go to sleep and have breakfast or for people who would only need a room. I choose it because they had an indoor pools and they over pass my expectations. The gym and pool are good if you want to exercise or would like to have a quiet time. The best part it was when I heard breakfast was included (that's something I wasn't expecting but I enjoyed, more the orange juice which was natural). The only thing I would like to recap is the check in process. When I get to the hotel the front office was empty so I sat at the lobby until someone came back, no sign was placed at the desk and about 20 minutes after waiting another guest just told me they have a small room at the front where they sit when they don't have guest. They should put a sign or something to inform the brand new guest do they don't have to wait. Also, they have a mini store where you can buy water, food, chips, etc, which is really convenient. The hotel is about 9 minutes walking from the Marta station