This business is Trusted — customers consistently rate it 4.6★ across 812 reviews, indicating reliable, quality service.
Strong long-term review history with 812 reviews and a 4.6★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
The Best Plumbing Experience EVER. I had the good fortune to have Patrick assigned to my service call. He had a remarkable and creative way to solve my plumbing issue. Friendly, efficient and fast. I highly recommend him and Best Plumbing.
I am submitting this as a formal complaint regarding a recent service call and subsequent billing. I contacted Best Plumbing to come out and replace a faucet cartridge. I already knew what the issue was. A technician came to the property and spent approximately 45 minutes attempting to locate the replacement cartridge on his phone. He was unable to find it and stated that his office would contact me within a couple of days. I later discovered that the faucet is a lifetime warranty product, and the cartridge replacement is provided at no cost by the manufacturer. Chown Hardware was able to order the correct cartridge for me within one week without issue. Before receiving any meaningful follow-up regarding the service visit, I was sent an invoice for nearly $500. After the invoice was issued, I received a call stating the cartridge would cost $140. I explained that the part is covered under a lifetime warranty and is provided free of charge. Despite no repair being completed and no part being installed, I was billed almost $500 for what amounted to a 45-minute diagnostic visit. At no point prior to the appointment was I informed of the service call rate, nor did I sign any agreement authorizing a charge of that amount. Had I been told the visit would cost nearly $500, I would not have scheduled the appointment. When I attempted to dispute the invoice, communication occurred through a collections representative, whose tone was unprofessional and included threats of financial consequences if the invoice was not paid. This experience reflects a serious lack of transparency and professionalism. I am sharing this so others are aware of these business practices There are consumer protections in Washington that apply here too. The Attorney General’s Office enforces the Washington State Consumer Protection Act, which prohibits unfair or deceptive business practices, including failing to disclose costs and then charging consumers without their informed consent. RCW 19.86.020 – Unfair or deceptive acts or practices unlawful “Unfair methods of competition and unfair or deceptive acts or practices in the conduct of any trade or commerce are hereby declared unlawful.” It's so amazing. All they had to do was call me back to discuss the bill not just send a random bill out of nowhere. I never signed a contract. I never agreed to that but had they called me and discussed it. Then we probably would have came to terms instead of trying to strong arm you Washington state has great laws the AGO DOL FTC and BBB.
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We recently hired Best Plumbing to diagnose and repair a serious issue with our main sewer line, and the entire experience was outstanding from start to finish. It began with a gurgling first‑floor toilet. Best Plumbing responded within 24 hours, removed the toilet, protected our wood floors, and both snaked and scoped the line. They reinstalled the toilet, cleaned the area thoroughly, and left the powder room spotless. The inspection revealed that our main sewer line was clogged with roots. The repair required hand‑digging an 8‑foot‑deep hole. The crew treated our property with real care—laying down tarps, preserving the sod, and working diligently and respectfully throughout the process. They installed a liner to fix the issue, then returned to refill the hole by hand, replace the sod, and rake the yard. Aside from a few faint seams where the sod was lifted, you would never know they were here. Mitch, the project manager, communicated clearly and consistently over the two‑week project. The pricing was reasonable, the workmanship was excellent, and the professionalism was evident at every step. High trust, high competence, great communication. I strongly recommend Best Plumbing to anyone needing sewer or plumbing work.
I had a kitchen filled with water and debris from a back up in the pipes. Patrick and Jose came to the rescue and snaked the line and was able to clear the clog! They both worked very hard. They were very respectful and helpful in explaining what they felt had happened. I really appreciated the professionalism and kindness of both of them! Thank you Best Plumbing and especially Patrick and Jose!
Best Plumbing came and tried to clear a blockage. They were unsuccessful and said the old galvanized piping was likely corroded from the inside and so their recommendation was to replace the entire line of pipe. This is not a completely unexpected scenario in an old home, so I listened. They also said before tearing into the walls they would need to do a lead paint test. If this showed there was lead present, then a different company would need to do the removal of the walls to access the pipe to ensure there was no lead contamination. Again, not entirely unexpected for a 100 year old home. Since the cost was starting to get high, I called another company for a second bid. Bot sl I glad I did! He determined the issue was a malfunctioning vent at the sink so he replaced the vent and voila! the sink drained. He also told me he knows all about the lead abatement industry and how the lead abatement companies contact plumbers and offer a kickback to include the need for their service when working with customers, and said it sounded like it was going to be able to $10k job with the lead abatement, pipe replacement and restoration. Again, the draining problem was resolved with a simple vent replacement at the sink! I am very disappointed something as obvious and non-intrusive as a vent replacement was not first on the checklist by Best, so I can only conclude their proposal to tear into walls and replace a section of pipe was simply a money-grab. If I’m wrong and it was indeed their “Best” idea of how to proceed, then they aren’t sufficiently skilled. Either way, I do not recommend. Edit based on Best Plumbing response: it is an absolutely untrue and ridiculous to say that replacing the pipe was recommended based on it being the “best long-term solution”. Maybe Best doesn’t understand this, but THE CUSTOMER is the one to decide if they want to replace pipes! I did not hire them to replace my galvanized pipes, but to fix the slow draining sink - and the cause of that was the vent. If the 2 options were provided or if replacing the pipe was promoted based on the fact that they would be in the walls anyway, I would completely agree, but the fact is only the pipe replacement was mentioned and the vent replacement does involve any work that would be done with a pipe replacement. Facts and data easily prove Best Plumbimg response is a lie. It would have been better if Best replied that they realized they should check the vent first in the future and that they learned something and would inorporatevvent checks into their practices, but no…they doubled down and implied they will continue to promote services beyond what the customer asked for AND promote is as the needed fix. By the way , after the repair was complete I did call Best to let them know what the solution was in hopes they would take it as a learning opportunity (which is exactly what I stated in the message I left) but did not receive a call back. So, that and this reply show not only are they incompetent, but also incapable of taking feedback, learning and growing. Shameful.