This business is Trusted — customers consistently rate it 4.9★ across 1,385 reviews, indicating reliable, quality service.
Strong long-term review history with 1,385 reviews and a 4.9★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Stephan is the best! He fixed a major toilet plumbing issue for me in a very efficient and fast manner. In about 2 hrs he had diagnosed the toilet drain flange had broken and been disconnected. Repaired and replaced all parts and reinstalled the toilet. Thoroughly checked for any further leaks or potential blockages and made certain there weren’t any further issues. And he did it all with some great hospitality and friendly conversation. The best part was he was prepared with everything needed. No trips to the store needed to get the job done. And he took care to make sure none of my possessions were damaged or dirtied while he worked. Kudos to him and Charlotte Plumbing organization. Couldn’t be happier.
Mr. Richard did an amazing job here at my home. The water heater was very old and then he gave us a new one. Also placed a missing pipe the previous people should’ve done. Without Richard our water would still be flooding our garage. Thank you to Charlotte plumbing especially Mr. Richard. Very professional man and he’s so patient. He also taught me some good pointers to look for next time. :)
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Charlotte Plumbing was fantastic to work with. They sent out a service tech, Stephan, to diagnose a plumbing issue at my home, and he was outstanding. He was extremely knowledgeable and pinpointed the problem right away. Not only did he diagnose it quickly, but he also repaired it efficiently and correctly the first time. I highly recommend Charlotte Plumbing to anyone who needs fast, reliable, and professional plumbing service. And definitely make sure to ask for Stephan — he’s excellent.
Just had Logan out to fix my slow draining shower. He was friendly, hard working and very professional. In fact both he and Mike who was out prior to perform maintenance on my on-demand water heater was also superlative. Can not say enough good things about these two plumbers. Yes I Can!!! I've found the plumbing company that I'm going to depend on for the rest of my days in the Charlotte area. For the home owner that is the toughest part to work out. Finding good trades people who will do good work for a reasonable price. Those who are not going to rip you off and leave you with a big bill and substandard or incomplete work. Well this company is the find for the plumbing industry in Charlotte. Thank you for a job well done at a fair price. Thanks to Brandon, Mike and Logan. Great work!
Stephan is wonderful. His customer service is outstanding. He knew what was wrong with our toilet in a couple of minutes. We ended up needing a new toilet. He went right to Lowes came back and installed very quickly. We talked about everything and I enjoyed the whole experience. Such a great guy.