This business is Trusted — customers consistently rate it 4.7★ across 483 reviews, indicating reliable, quality service.
A 4.7★ rating from 483 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
After a Sunday night encounter with a 6ft long pothole on I-5, I was towed to DTA. I left my keys and a note. They called the next day and replaced two damaged tires by the following day. They were incredibly helpful, super empathetic, knowledgeable, and not pushy at all. I highly recommend and am so glad I found them as my long standing auto shop just changed ownership and I have been looking for a new trustworthy place.
Had some unexpected car trouble and had to find a mechanic FAST and close by. We did a quick Google search and struck GOLD! Immediately upon calling Downtown Automotive, I felt better. The ladies in the office are so warm, and friendly, and I felt like I was in good hands from the first call. They addressed the issue quickly; they were great at communicating and kept me in the loop on what was happening the entire time. Turned out to be a much less complicated fix than I expected, which was a huge relief, but an even BIGGER relief was finding a full-service mechanic that doesn't feel like a trip to the CLEANERS. They didn't gouge me on my initial fix and provided me with really clear and easy to understand estimates on some additional work that is needed. I think we have found our forever mechanic. THANK YOUUUUUUUUUUUU! 5 stars! no... TEN STARS! *Forehead Kiss*
See why this business ranks here and how customers describe it. Get a breakdown of your Smart Score and what it would take to reach the next trust tier.
Get Ranking Report — $19Reports do not affect rankings.
Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
Honest mechanics exist! Told me my brake pads were still fine when I was sure they were shot. Could have easily taken my money. Instead, they just topped off my fluids and sent me on my way with a no charge, see you in a few months.Unbelievable customer service. I trust them completely
Communication from Wesley was really good. They got the carburetor adjusted on my old Toyota Pickup when it wouldn't start. While they were in there, they found a wire unplugged from the distributor causing it to run rough. They told me I should replace a few original belts that worked fine but were geting old. The carburetor adjustment and troubleshooting to find the unplugged wire cost $400, the belts cost another $140 or so. Seems like there are bad reviews on here regarding their upsells and high quotes. The thing is, you can always say no to work if you don't like the price, I for one was happy to get those belts swapped before they cause me a problem, even if I could have gone another 20,000 miles who cares, now I know I can go another 100,000 without having to worry. Worth it. Cheryl at the front desk was sweet, and Andy was nice too. Just a friendly place.
Downtown Automotive is amazing! They replaced my brakes and rotors (front and back), did an oil change, and fixed my cooling fan system—all in one day. The pricing was fair, and they’re super flexible if you need a little help—just communicate with them. Everyone was incredibly kind, patient, and professional. I’m definitely making this my go-to mechanic. Highly recommend.