This business is Trusted — customers consistently rate it 4.9★ across 1,050 reviews, indicating reliable, quality service.
Strong long-term review history with 1,050 reviews and a 4.9★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers frequently praise quality installations, energy-efficient recommendations, and responsive follow-up.
Scheduling during peak season (summer/winter) can take time — book ahead.
Homeowners looking for a trusted HVAC provider for installs or repairs.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Having Pugh heating install our new HVAC system was a wonderful experience right from the beginning with Kevin our sales person who was very knowledgeable and patient with explaining our options. Also, the install team did a great job putting this together. They were professional and payed attention to detail. I also have several conversations with David Overfield and he was extremely helpful and Pleasant to talk with. I would highly recommend Pugh heating co. To anyone interested in a new system.
Back in 2017 when I knew I was going to have a new furnace and central air system sized and installed it wasn't even a question as to who was going to be the only one to get the call and my business....Pugh! Their long standing reputation, experience, as well as representation of the Carrier and other brands were the reasons I made that one and only call. Yesterday, (November 3rd 2025) was the first non preventative maintenance service call that was needed on my Carrier Infinity furnace and as expected Mike and Pugh knocked it out of the park! I'm so appreciative of Pugh being my only choice for all my heating and cooling needs. In addition to a new water heater in October of 2020 they also designed and installed this Modine unit in my garage in September of 2020, (it's quite the talking point when people hang out in my finished garage). Thanks Pugh, you guys are THE best, I'll never use anyone else! Forever loyal customer, Scott Wagner
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Great experience! From purchase through installation was pleasant and informative. Austin and Elliott were very professional, informative, and cleaned up. This is our 2nd purchase from Pugh; furnace and hot water heater. Would not hesitate to recommend this business. Thanks.
I loved that they tested everything after the job. As a widow, it helped me feel safe. They were efficient and explained everything they did and worked so well together. They cleaned up after they were finished, which I appreciated, and showed me the right filter to buy. Excellent!
Just had our furnace replaced by Pugh - prior unit had elevated carbon monoxide levels after MANY years of service. Robert and Elliot did an outstanding job - professional, friendly, and obviously knew what they were doing. After the install they stayed until we were confident we knew how to use the new thermostat. Thank you Robert and Elliot - outstanding service. We will be using Pugh for all our heating/cooling needs.