This business is Established — a decent presence with 602 reviews and a 4.3★ rating, though not yet among the top-ranked providers in this area.
Well-established with 602 reviews. A 4.3★ average reflects broad customer experience.
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
We stayed in apt 200 which was a cute little studio. It was furnished nicely and had extra amenities which was super nice. It could have been a bit cleaner. It is a pet friendly, and there was a good bit of hair under the bed. They provided shampoo, conditioner, and body wash, but the water pressure was so low that I could barely wash my body. I didn’t even try to wash my hair. The water temp also just barely reached lukewarm. The location was great with a reasonably priced garage that you could go in and out of for only $29 per day. There wasn’t a lot of noise other than some traffic. We stayed for a Pirates game and was able to walk about 15 minutes each way to get there and back, just be aware of your surroundings of course! There was a number provided to call or text in case of any questions and they respond very quickly.
Had a super positive experience from beginning to end! Easy to book, fantastic communication, and a clear, cute place to crash. I had a non-urgent question during our stay and sent an email and they responded within the hour! I was very impressed and will definitely be staying here again.
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We absolutely loved the apartment. It was clean and well taken care of. We felt safe the whole time we were there. Walking distance to everything we wanted to do. The host was awesome at getting us all the information we needed ahead of time.
I stayed on the 4th floor in a 1br. It was mostly clean (not spotless) and looked just like the photos. It wasn't 5-star, but you're getting what you pay for and it has all the necessities you'd expect from your typical apartment/hotel. The location itself is near by many cool stores and restaurants, but it can get a bit sketchy with many homeless and degenerates, especially at night. There was a heater in the main bedroom which came in handy, and a fan. The beds felt like springs, but they were surprisingly comfortable and cozy. Didn't have much issues sleeping soundly. I didn't see any sign of AC, but maybe they have central (not sure). The large TV also come in handy. The 3 stars is mainly because the water pressure in the shower was abysmal, and the towels smelled odd, like it was cleaned but still had some residual odor. Hard to explain. Also the keypad on my room was buggy. Was always able to get in, but it was finicky and didn't always respond to key inputs. Additionally, the check-in process was a bit over bearing. It doesn't help when you're already stressed out juggling a million different things while traveling, to also be swamped with multiple redundant phone calls, emails and text messages. I get it, the phone calls and voice mails from their support staff are a nice personal touch, but ultimately served as more of a distraction for me, as I was extremely busy during my check-in day, and none of the communications were truly necessary. I also noticed another visitor complained about the water pressure in the shower months ago, so I took off an additional star because it's obvious they haven't addressed it yet, and probably never will. I was originally going to leave 4 stars, but seeing how these places obsessively ask for reviews and want to know how they're doing but don't ACTUALLY care to implement changes based on feedback, especially for something critical like the shower, I felt like it was justified. At the end of the day, it's a fairly clean place, but recognize you're getting what you pay for. Don't expect a 5-star experience. If you have the means, you're better off elsewhere, but this is a solid budget choice. Would I come here again? Not if I can help it, but in a pickle, sure.
The ease of the entire process and the clarity and follow up throughout the entire registration, check in and check out process was top notch. The property was clean and provided us with all of our needs. It was great having access to a kitchen area, something that is not common during regular hotel stays. I will definitely seek out similar properties during travel to other areas . As a side note, I left my phone charger behind in the property. I realized it quickly and sent a text to the property manager (who had corresponded with me several times via text throughout my stay). She immediately went to where I was staying, found the charger, and ran it out to the front door of the property where I was waiting. A truly wonderful experience staying there.