This business is Established — a decent presence with 171 reviews and a 4.5★ rating, though not yet among the top-ranked providers in this area.
A 4.5★ rating from 171 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: 7:30 AM – 4:30 PM
Tuesday: 7:30 AM – 4:30 PM
Wednesday: 7:30 AM – 4:30 PM
Thursday: 7:30 AM – 4:30 PM
Friday: 7:30 AM – 4:30 PM
Saturday: 7:30 AM – 4:00 PM
Sunday: Closed
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
John came out to replace our PRV and Thermal Expansion Tank. The night before our bathtub faucet started leaking. He finished what he came out to do and then replaced the cartridge in our shower along with cleaning out all the buildup that was causing the issue. Everything was done quickly, efficiently, and he had everything completed within an hour. I cannot recommend them enough the service and pricing both were amazing.
I had 2 plumbers come out before contacting Zins. First estimate $10,000, second estimate $5,000. I asked a friend and suggested Zins. Scheduled a visit and they were prompt in arriving and communicating. They provided a “worst case” of $3000. I agreed and they came back, completed the repairs and charged $350.00. Honest, professional and fair. Highly recommend!
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Zins did a fantastic job, had a pretty complex clog somewhere down my sewer line, they came out were able to get to the bottom of the issue, when I had further problems they came back and solved those too. Couldn’t be happier with the work they did, great family owned company, would recommend to anyone looking for a plumber, especially if you’re used to dealing with corporate owned plumbing companies. Worked with Ed, Cameron and Daniel, they were all great
Ed just finished replacing the faucet handles in my bathtub/shower, which was complicated because the faucet is three handled and it’s difficult to find replacements. He went above and beyond to find the part, get a really pretty replacement for us, and got the job done in one day. He helped save our vintage tile and he was delightful to work with. Zins is always so wonderful to our family and we are customers as long as we live in Cincy. Thank you Ed!
Do not use Zins. They are unreliable for scheduling and do not communicate well when issues come up. After waiting all day, I received a call saying the could not make it and service was pushed out 2 weeks while we are having an active leak in our home.