This business is Trusted — customers consistently rate it 4.8★ across 982 reviews, indicating reliable, quality service.
Strong long-term review history with 982 reviews and a 4.8★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I have recently been working on updating my bathroom at my home. I painted the shower/tub myself and was happy with the results. I wanted to also update the fixtures as they were old and there was a slight drip coming from the tub spout which was slowly getting worse. I had used Roto-Rooter a few years ago to replace my water heater and they did a great job so I decided to contact them again to help me with this project. The technician, Ignacio, arrived within the time frame as promised by the customer service representative. After assessing the situation, Ignacio explained what was needed and answered all of my questions. He was very patient, courteous, and professional. When the job was finished, Ignacio went over some helpful additional information which I greatly appreciated. Ignacio’s work was excellent and his knowledge of the older setup that we have in place was impressive. He did a great job cleaning up the work area afterwards and showed great respect for my home which I appreciated. Everything now is working great and looks fantastic. I think Roto-Rooter is a great company and I highly recommend them for any plumbing needs you may have. The price was very reasonable too!
I've used this company several times. They are fast at arriving and are great at what they do. I was having an issue with drainage in my kitchen sink and my washing machine. Turns out it was my main sewage pipeline that needed to drained. Bi was very friendly and it took a couple of hours but he was able to successfully unclog it all. He was concerned that there might be an issue with the pipe but hopefully we can get it sorted out. For now my issue is resolved. It was a little pricy but such is life, it needed to be done to prevent even more issues. Great plumbing company!
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Had my best ever experience with an emergency home repair. HIGHLY recommend Roto Rooter Plumbing if you have an emergency clog. As someone who has been lied to repeatedly during building inspections or plan reviews by contractors while working for two different cities, my trust was at an all time low with contractors and subs. Oscar and his trainee repaired our sewer backup and my trust. They explained everything: the problems, the potential problems, what they were doing, what the limitations might be. They were on top of everything and more. Nice, courteous, communicative, and thorough. 14/10 would use again.
Ignacio from Roto-Rooter repaired our home faucet leak & his service was wonderful & fast. I am overall pleased & happy with his work. I will definitely use his services again if in the future we would need repairs & will be recommending him to others as well.
Youan Bi was so kind and fixed the problem quickly, he was repsctful of my space and mindful of keeping it clean while doing the job. He made sure the issue was fixed when no other plumber could! Incredibly professional. Very thankful!