Limited review history — only 34 reviews at 5.0★. Not enough data to assess reliability with confidence.
A 5.0★ rating from 34 reviews indicates strong quality — continued review growth will further confirm reliability.
Early customers highlight reliable diagnosis and fair estimates.
Limited history — check recent reviews for current responsiveness.
Those seeking a local plumber with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Love the quality of work from the staff over at Ben Franklin plumbing in Atlanta. Good communication, on time and professional. Will recommend !
We had Benjamin Franklin Plumbing of Intown Atlanta out for a whole home plumbing inspection and found out our water heater is 12 years old and on borrowed time. They walked us through everything, explained our options, and never pressured us into replacing it. We’ll definitely be calling them when we’re ready.
I live near Virginia Highland and have been having drain problems off and on for years. Have had numerous companies come out and they’ve never really explained why I can’t seem to solve the underlying problem. I heard of this company, and met with Craig and his team, they sat down and explained that the tree roots in my front yard are causing this recurring problem, and identified solutions to finally get this resolved. I also plan to have them come back to work on my tankless water heater. Highly recommended!
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Eric was very professional, knowledgeable, and helpful throughout the entire process. He took the time to clearly explain the work being done and made sure I understood everything. I would highly recommend Eric to anyone looking for quality service and professionalism.
Fast response…honest pricing…would highly recommend.