Jakoda A. Snider, MD - IU Health Primary Care - Capital Center

I have been a patient of Dr. Snider for 3 years now. His bed side manner is excellent and you feel more like you are having a casual conversation than if you were being interrogated by a dr. I have never gone in feeling rushed or as if i wasn't getting optimal care. I would highly recommend him.

I initially had a good experience with Dr. Snider in that he listened to my issues and prescribed medication that fit my mental health needs at the time. Very recently, however, I had a bad stye that popped up 2 days before vacation. I called the office the day before I was supposed to leave the state when it was clear my eye was getting worse, described my issue, and asked for antibiotic eye drops. The last time I had a stye, the only thing that helped were antibiotic eye drops, and I wanted to clear it up before heading out on my trip. The nurse practitioner (who was very nice) called me back later that day and said that Dr. Snider wouldn't prescribe the antibiotic eye drops because he didn't usually do that for a stye. She said that he would need to see me before *possibly* prescribing anything, and they had no openings. She recommended doing warm compresses to alleviate the pain. I was going to be driving several hours the next day and couldn't do the compresses in the car. I did do the compresses before leaving and when we arrived at our hotel, but on the morning of the first full day of our trip, I was barely able to open my eye due to the severe swelling. The compresses weren't cutting it. I had to go to an urgent care in Tennessee, and the doctor there prescribed me the antibiotic eyedrops upon seeing the condition of my eye. If Dr. Snider had prescribed me the same eyedrops when I asked for them initially, I could have been halfway healed by the first day of my trip. Instead, I had to spend several hours and $$$ at an out-of-state urgent care to actually get the care I needed. I know my body best, and I knew based on the way my eye was quickly getting worse that I needed those eyedrops. After using the eyedrops for only one day, my eye was significantly better the next morning and not nearly as swollen. Dr. Snider would have lost nothing by calling in that prescription aside from the money from an in-person visit. I will now be finding a new primary care provider.