This business is Trusted — customers consistently rate it 4.8★ across 351 reviews, indicating reliable, quality service.
A 4.8★ rating from 351 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers frequently praise quality installations, energy-efficient recommendations, and responsive follow-up.
Scheduling during peak season (summer/winter) can take time — book ahead.
Homeowners looking for a trusted HVAC provider for installs or repairs.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Metro provided amazing service. From another company we were quoted over $16,000 to fully repair our AC. The Metro tech came in, was incredibly kind, and immediately saved us 95%, diagnosing the actual problem in minutes. I will work with Metro exclusively in the future.
Metro, Brandon and Frank, worked on a problem with our air conditioner. They were able to figure out this issue, and after replacing some parts, they had it working again. We were so happy! We appreciate these guys! Their professionalism, courtesy, skills, and response time was outstanding.
I have been using Metro Air Conditioner and Heating Services for decades. Their customer service can't be beat. Their Technician's are aways polite and respectful. I have used them for emergencies and for routine maintenance. You never have to worry about being over charged and they gave my Mom a Senior Citizen Discount. We've been really fortunate not to have had too long of a wait as far as scheduling is concerned. I've used them for mine and my Mom's home and referred them to other family and friends.
See why this business ranks here and how customers describe it. Get a breakdown of your Smart Score and what it would take to reach the next trust tier.
Get Ranking Report — $19Reports do not affect rankings.
Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
Metro Air Conditioning immediately assured me they would send a technician that day! The technician arrived promptly, was professional and efficient. He quickly assessed the problem and made a recommendation for resolution and took only an hour to fully repair the system and bring it into complete compliance. Equally as important, the cost was surprisingly reasonable! The dispatcher directed me to their website for coupons for more savings!!! I am pleased to recommend Metro Air Conditioning without reservation! They have earned their place as my vendor of choice for air conditioning maintenance and repair!
I'm so happy I found a black owned AC and Heating company that fulfilled my needs. I am a signed up member, monthly, and really appreciate how they reach out to me when serving and half year tune-ups are due, sometimes. Keep up the great work, and how much I appreciate, as a member, receiving calls or messages for service appointments. Some backend works still needs to be focused on for members. I have no doubt the kinks will be worked out. Thanks! ☺️ Oh, I had a zone control unit installed. I have a small 2 story home, but the upstairs was getting too hot; heat rises, after all. There were hiccups in the beginning, but I couldn't be happier with the outcome. You can trust Metro Air Conditioning and Heating with your home air and heating needs. Keep up the great work! Update**** The customer service Rachelle provides is excellent! Five stars 🌟