This business is Trusted — customers consistently rate it 4.3★ across 10,822 reviews, indicating reliable, quality service.
Well-established with 10,822 reviews. A 4.3★ average reflects broad customer experience.
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
We had such an amazing experience at this hotel. From the moment we walked in, the staff made us feel genuinely welcomed and treated us like VIP guests the entire stay. Every interaction was warm, professional, and thoughtful, and you could truly tell they cared about making our visit special. The extra attention to detail, kindness, and hospitality went far beyond what we expected. It’s rare to find a place where you feel this comfortable, appreciated, and taken care of. Thank you to the entire team for going above and beyond to create such a memorable experience. We will absolutely be back and highly recommend this hotel to anyone looking for exceptional service!
This hotel and complex is massive and a pleasant level of luxury. It appeared to be almost at capacity, but never felt crowded. The room was very clean (even the bathroom), large, and had nice amenities such as a sizeable desk and nice seating area. The catering was also on par with semi fine dining and the staff was always friendly and accommodating. Quick sandwich and fries for dinner in the restaurant was delicious and not overpriced. Only 10 mins from Love Field and walking distance into nearby town makes the location excellent, too.
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We recently visited the Hilton Anatole specifically to see the Lusitania propeller in the courtyard, but we were completely blown away by the rest of the property. We didn't stay as guests this time, but walking through the grounds felt like touring a world-class museum. The sheer amount of art and the quality of the sculptures throughout the hotel is incredible. It is such a beautiful, well-maintained space that it really stands out as a unique destination in Dallas. After seeing what they have to offer, we definitely hope to book a stay here in the future so we can take more time to explore everything. Highly recommended even if you are just stopping by to appreciate the collection!
The staff were great. And the Jade Resort Pool was great. The breakfast was awesome. However, the rooms were not up to 4 star standards. I have stayed in 2 star hotels on work trips that had better rooms, more comfortable beds, and an actual microwave. The AC barely works and really can’t keep up with the Texas heat. The facility overall is really cool, and I really hope that Hilton will invest the money to update the rooms and especially the AC units to bring this facility up to modern expectations.
Mr. Rian was very welcoming at the reception. He attentively listened to our request and accommodated us the best he could staying within hotel policies. Additionally he was respectful, courteous and very professional, with a gentle smile on his face, exactly the kind of person one want to represent the hotel. The room was very clean and the beds were very comfortable. The decore and ambiance of the hotel was great as well. Moreover, the time spent at the water park was the highlight of the stay. Although our stay was brief, but we enjoyed our stay here very much!