This business is Established — a decent presence with 973 reviews and a 4.0★ rating, though not yet among the top-ranked providers in this area.
973 reviews at 4.0★. Check recent reviews to assess current quality.
Early reviews reflect a team building a positive reputation.
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Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
This has become my go to stay in Denver. Rooms are always clean, there’s a gym and a pool, and breakfast is your average hotel breakfast (which is fine for me because I’m not really a morning eater). This most recent trip, my daughter and I got in kind of late, after 10pm. We checked in, front desk clerk was super friendly and helpful. We went to go up to our room and for some reason the elevator didn’t work right away?? The door would close and then nothing would happen. It was super weird but only happened on that first night there. Will definitely be staying here again and again and again though. Can’t beat the convenience of being near a McDonald’s, Taco Bell and a gas station.
I stayed here during an extremely hot weekend when I desperately needed a comfortable place to cool down and recover, and this hotel exceeded my expectations. The room was spacious, beautiful, quiet, and had some of the best air conditioning I've experienced in a hotel. As someone who is very sensitive to heat, that alone made a huge difference. I was also impressed by how quiet the property was. I rarely heard other guests, which made it easy to relax and get quality rest. What really made this stay exceptional, however, was Taysia. I first spoke with Taysia on the phone before I ever arrived at the hotel. She was knowledgeable, patient, helpful, and genuinely kind. By the time I arrived, I already felt confident that I had chosen the right place. She was also the person who checked me in and later checked me out, so she was a consistent part of the entire experience from beginning to end. Excellent customer service can completely change how a guest experiences a stay, and Taysia is a perfect example of that. She was professional, friendly, welcoming, and went out of her way to be helpful every time I interacted with her. Employees like her are the reason guests come back. The hotel itself was wonderful, but Taysia deserves special recognition. She made an already great stay memorable. Give that woman a raise. I would absolutely stay here again.
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The hotel itself is ok not that fancy but I have been ti worst. What makes it get a low rating from me is the fact that they changed their mind suddenly without notice leaving people without a room. This didn’t only happen one time, but it happened twice. We were dumb enough to give them a second chance.. my daughter recently lost her husband very young and unfortunately to suicide everything that she owns is in probate. We’re trying to get her up and going however it has prevent to be very difficult. I’ve paid over the phone with my credit card two times as I am out of town this week suddenly they weren’t allowed to take a credit authorization from me, turning her away and leaving her outside in the heat with her service animal they couldn’t give her a warning or anything. They suddenly said no we can’t take this anymore. Only if you were a business and again they’ve taken it before from me. This happens once before and we thought it was just a miscommunication especially since they took it this time without any problems, but now again here we are again my daughter is out in the heat with her service dog. No explanation just that they don’t do this anymore because it’s not a business. The only thing I can do is say that they’re being very judgmental and discriminatory against her due to the fact that she’s in a hotel. Really there’s no other answer considering that this was OK before never loud never got a complaint. Keep to herself just working hard to try to get back on her feet again only to be mistreated by these employees.
The staff is amazing! The room was very clean and comfortable as well! Taysha was the front desk manager during the duration of my stay and she was so incredibly hospitable. Above and beyond for making sure we had everything we needed! Thanks so much! I will be returning soon!!
First no quarters for the laundry after waiting an hour for a response on quarters from the front desk. Next woke up at 4 am and the drains in restroom and sink weren’t draining! The main door is also hard to open and close! Hotel may look nice but has issues! Was forced to just accept the bad experience and room!