This business is Trusted — customers consistently rate it 4.8★ across 500 reviews, indicating reliable, quality service.
Strong long-term review history with 500 reviews and a 4.8★ average signals reliable, consistent service.
Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed
Customers frequently cite quality materials, workmanlike installation, and thorough cleanup.
Peak storm season can affect scheduling — plan major projects in advance.
Homeowners needing a reliable roofer with a clean track record of completed projects.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I wasn’t sure who to contact when the high winds did some damage, but after reading other reviews, I contacted Mr. Roof. Spencer Gray listened to my concerns due to not being in a financial situation right now to commit to a project, but I needed assistance with that panel banging and I just needed to know further damage could be avoided by getting it secured. Spencer did not hesitate to get his ladder, hammer and nails. He did a temporary fix and I wasn’t charged for his professionalism and most importantly, his kindness! Trust me, when times are better for me, I will remember that kindness! Thank you Spencer and Mr. Roof! 🤗
I recently hired Mr. roof (11/19/2025) for a pretty big job, 17 sqare roof all new decking, chimney had a huge hole in it, several trees in the way, and new rafters. Extremely happy with the job they did!! everything looks fantastic, and their workmanship was top notch!! They went above and beyond, double flashed the chimney, even braced beams that were near two leaks we had!! Including pics, and i highly recommend Mr. roof to anyone needing a roof!! I would also like to give a shout out to Spencer Gray, very patient, fun & easy to work with, very professional and charismatic!!! Highly recommend him as well!! Ty for everything Spencer!!! :)
See why this business ranks here and how customers describe it. Get a breakdown of your Smart Score and what it would take to reach the next trust tier.
Get Ranking Report — $19Reports do not affect rankings.
Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
I can't say enough about Tony and the team at Mr Roof for the great work they did on our home last week. We had issues with ice dams. Tony was great in his communications with us and kept us informed of every step throughout their assessment, proposal and installation process. They were very specific in their recommendation for insulation in our home after carefully inspecting our attic and seeing updates that needed to be made since our home was built in 1996. My wife and I both felt they were very detailed with their inspection and with the insulation recommendation they made for us. The installation team was thorough and clean and did a great job. We were very pleased and would recommend Mr Roof's Cleveland location to anyone. Worth noting that we called the previous company that had installed our roof 10 years ago and while quick to respond, we were far more impressed with Tony and his team.
Mr. Roof is the best. They are very reasonably priced & upfront on all costs. I did not go through insurance so the special financing was wonderful. Jon was my initial contact. He was patient, friendly & explained everything for me. Fabulous to work with. On site for the job my project manager Michael was my contact. Throughout the entire day I got pictures & updates on my project. He was fantastic. The crew doing the job were friendly, helpful & respectful of me, my property and the job. I highly recommend Mr. Roof. They are everything a company can be proud of!!
Repair Estimate Appointment Tony, Salesperson was very courteous and knowledgeable. He explained everything in detail and provided various options to get repairs completed. Definitely impressed with his presentation.