This business is Trusted — customers consistently rate it 4.8★ across 149 reviews, indicating reliable, quality service.
A 4.8★ rating from 149 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers frequently praise quality installations, energy-efficient recommendations, and responsive follow-up.
Scheduling during peak season (summer/winter) can take time — book ahead.
Homeowners looking for a trusted HVAC provider for installs or repairs.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Called jade because my AC was not working. Very polite and professional on the phone. He walked me through initially troubleshooting my AC while I was in the attic. We figured out the issue while on the phone! Jade was extremely helpful and patient while we walked through the troubleshooting steps. Will be my go-to AC person going forward for maintenance and fixes for sure!
Incredible team of expert technicians. Jade and Gilbert and their whole team went above and beyond to replace 2 AC units that were from 2003. They found additional issues preventing my AC from running but worked tirelessly with me and my condo neighbors to get it fixed. Most reasonable price for AC repair and replacement. Don't let the other big corporate companies nickel and dime you for work, these guys are honest and very upfront. Also they keep you updated and informed the whole way through the job.
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I own a rental property in Dallas. The annual service was done a few weeks ago by Eric from Jade Air. Eric was thorough, polite and arrived on schedule. Eric explained the system and pointed out potential issues and offered maintenance tips. Jade Air is highly recommended for excellent service
Our outdoor AC unit would not start. Summer days in North Texas are consistently hitting around 100 degrees. Called Jade Air. Gilbert was helpful and pleasant to speak with. Jade was able to come out within a couple hours. He fixed and cleaned the unit in under an hour. I felt the price was reasonable. He also gave me some maintenance tips, which I appreciated. He was easy to work with and did not try to sell me on anything such as monthly memberships or a club. I am super satisfied and will call them for future cooling and heating issues.
Jade air came to check on my unit, did something and blew the transformer and the panel. After waiting a week for new parts, they show up at my doorstep and leave them saying they can’t install them. Called out another HVAC technician, over $1500 in damages from Jade Air. Most of the companies I called wouldn’t even come out due to the state that Jade air left me unit in. They stated they wouldn’t work on something that someone else left unfinished. Terrible. Stay away.