This business is Trusted — customers consistently rate it 4.8★ across 1,532 reviews, indicating reliable, quality service.
Strong long-term review history with 1,532 reviews and a 4.8★ average signals reliable, consistent service.
Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 8:00 AM – 9:00 PM
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Gabe was GREAT!! He came by my house and before he started, he advised me on some options for a replacement water heater, to save me some money; I really appreciated that. Gabe was professional, engaging, answered all my questions, and cleaned up and made it look like he hadn’t been there.
Justin and Eric did a great job. They were incredibly friendly and efficient with getting the old water heater disconnected and removed and the new tank put in. I will definitely be calling Fry heating and cooling again in the future when we have our next plumbing or heating needs.
Very fast to send someone out when my furnace stopped working. Craig was great at explaining what was the issue, upfront about the costs and my options. I was happy to choose to get a new furnace with them. Great cash down offer.
See why this business ranks here and how customers describe it. Get a breakdown of your Smart Score and what it would take to reach the next trust tier.
Get Ranking Report — $19Reports do not affect rankings.
Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
Larry Millinger is a wonderful, experienced and polite technician. He explained all he was doing with our home boiler. My only concerns are with your automated answering system. It seems high tech, but it failed to communicate the status of our repair. Larry replaced a part, but found out we needed two more parts installed, which he didn’t have. All of that is fine, but no one called us on a Friday to say we wouldn’t get the boiler finished on Friday and it would be done on Monday. The overnight temp Friday was four degrees, and I had to run out to get heaters to get through the weekend. Furthermore, I feel $2000 was a bit much to replace three parts. It’s fixed, I’m glad it’s done, but you need to NOT rely on digital voice communication instead of good old phone calls. I’d have given you high marks if you simply would have called me Friday morning instead of me having to call your digital system at 4:50 pm to find out it was going to be three days until I get a repair. Good work, shoddy communication!
They were onsite fast. Gabriel was very professional and knowledgeable. He went to work and quickly found the issue, explained our options and answered all of our questions patiently and thoroughly. Great experience under not so great circumstances.