This business is Trusted — customers consistently rate it 4.8★ across 301 reviews, indicating reliable, quality service.
A 4.8★ rating from 301 reviews indicates strong quality — continued review growth will further confirm reliability.
Patients frequently cite attentive care, clear communication, and a welcoming, professional environment.
Wait times can increase during busy periods — scheduling ahead is recommended.
Patients seeking attentive, professional care with good communication.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Dr. Lorraine Charles is awesome. I love that she is a good listener and a great communicator… she explains terms and possible diagnosis and treatments for your health issues problems and she really helps you to understand and make better decisions pertaining to your health.. I so love that about her. So keep up the Great work Dr. Lorraine Charles.!🥰🥰🥰
I am in need of a New Doctor!!! Young - With Congestive Heart Failure - a student at meharry trying my best to find a good doctor! I’ve heard great things about Dr.Charles - Her scheduling line says she’s not accepting new patients so i will be hanging on until i can get in!!! Happy to read genuine reviews.
Dr. Charles is absolutely amazing!! She is so kind and compassionate and extremely knowledgeable! She makes her patients feel welcome and she actually LISTENS to what you have to say instead of talking over you or dismissing your thoughts or feelings. I highly recommend Dr. Charles at St. Thomas Mid-town.
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Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
Dr. Lorraine Charles is an outstanding physician who provides exceptional care and compassion to her patients. She takes the time to listen carefully, explain every detail clearly, and ensure that you fully understand your treatment options. Her professionalism and dedication to her patients are truly remarkable. I feel confident and cared for under her guidance, and I highly recommend Dr. Charles to anyone seeking a knowledgeable and compassionate doctor that does not take any of your concerns lightly.
I’m very happy with every encounter that I’ve had with Dr. Charles. She is compassionate, a great listener, and does a wonderful job articulating medical matters in layman’s terms. I appreciate her energy and smile. She is a pleasure!