This business has earned a Highly Trusted designation — 4.9★ across 739 reviews signals an exceptional and consistent track record.
Strong long-term review history with 739 reviews and a 4.9★ average signals reliable, consistent service.
Reviews in this category frequently cite attentive care, clear communication, and a welcoming, professional environment.
Wait times can increase during busy periods — scheduling ahead is recommended.
Patients seeking attentive, professional care with good communication.
General guidance for businesses at this rating and review level in this category — not statements extracted from this business's reviews.
Google selects and orders this review sample by relevance. It is not a chronological review history.
I can always be certain that it is going to be a positive outcome when I have to use my dentist at the dream team! I needed to have a procedure for some implants and I was able to get in so quickly after notifying my dentist, Dr. Ferguson and once she got me in and then I was able to see Dr. McCullom , Everything went like clockwork. The staff at the front desk is always so pleasant, always so helpful and accommodating with the forms, the assistance with the dentist and the dental surgeon assistant are always so pleasant always so professional and so helpful with any need i might have. And I always get a follow up call just to see how I’m doing Dr. Ferguson the day of the procedure and the dental assistance Loretta following up the next day. I really love having them as my dental team. Thank you so much dream team.
See why this business ranks here and how customers describe it. Get a breakdown of your ReviewRank Score and what it would take to reach the next trust tier.
Get Ranking Report — $19Reports do not affect rankings.
Data sourced from Google Places API · ReviewRank Score
Rankings are based on public review signals only. No paid placements.
The ReviewRank Score (0–100) weights a Bayesian-adjusted rating (55%), review volume (20%), sentiment of Google's up-to-5-review sample (15%), and rating consistency across that sample (10%). Sentiment and consistency are blended toward volume-based priors when the sample is small relative to total reviews. Google selects the sample by relevance, not recency. Full methodology →
I like being promptly serviced by Dr. Yetta McCullom at appointed time, not being escorted from waiting room to exam room and waiting forever for Dr to appear. Emergencies do happen but some doctors routinely do this. I find doctor visits stressful but I felt like I was in good hands from the first visit. The Doctor and staff are very caring and competent, made me feel comfortable. I liked that Dream Team Dental is a family practice, generations of family in business for many years. I appreciate the text reminders of upcoming appointments. I love being asked for my feedback, many patients are reluctant to express any dissatisfaction face to face, they just stop coming.
Terrible first time experience with Dr. Robin L. Ferguson, I will not be seeing her again. This was my time visit with her and will be my last. She had a VERY BAD attitude with me; I could tell the Dr didn’t want to see me and I don’t know why. 🙏🏾 Dr. Robin L. Ferguson asked me some questions over the counter in front of the whole office and questions that I believe you should ask the patient when they’re in back room. And she had a very bad attitude with it. Also, it took such a long time for her assistant to give me the new patient forms to complete, I believe that should have been given when patient first checks in but her assistant was not even there when I checked and she came up to the front a while later….the whole experience was negative. I should have know not to see this Dr because I can call over a month ago for an appointment and left a voicemail but no one ever called me back. I then tried again over a month later and finally they answered the phone… The whole experience was terrible. I will be praying for them 🙏🏾
Very pleasant environment. Clean, modern, well maintained. The staff was very welcoming and professional. Loretta was courteous and reassuring. Overall positive experience.
It’s true they are the Dream Team of Chicago’s dentists. I am so thrilled to be a patient. From my very first appointment I felt looked after. Everyone in the office is a true professional and knows their job/role. I appreciate all of the staff. And Dr. McCullom has the perfect temperament for a dentist. He’s makes you feel relaxed, explains what’s going to happen and then proceeds. I am really happy that I chose this office. It feels like home.