This business is Established — a decent presence with 152 reviews and a 4.3★ rating, though not yet among the top-ranked providers in this area.
152 reviews at 4.3★. Check recent reviews to assess current quality.
Monday: 7:00 AM – 4:00 PM
Tuesday: 7:00 AM – 4:00 PM
Wednesday: 7:00 AM – 4:00 PM
Thursday: 7:00 AM – 4:00 PM
Friday: 7:00 AM – 4:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Best auto shop in Portland! Very good communication, got me scheduled quickly and was able to finish what I needed in a day's work. My rig is a 2005 and drives like she's brand new now! Mel and Miles are very polite and know their cars. Very pleasant to work with. Will be back for anything else I might have. Thanks guys!
Dishonest mechanic. Took a car for pre inspection and this is what I got in the report. Inaccurate info and not how a PPI should look like. Waisted 2 hrs and $150 He’s asking the buyer to check engine, brakes and so on??? So what’s your job and point of inspection
These are skilled, honest and scrupulous mechanics. Jerry and Miles @ Jay's Garage worked hard to price cost the car parts I needed to work out an extremely affordable rate-- no arbitration, no haggling. They went to great lengths to try to save me money, even calling manufacturers on my behalf to try to honor warranties on inadequate parts. I'm puzzled that this neighborhood shop doesn't have more reviews. They've got my future business and trust; they're amazing, friendly guys with great communication who help you understand what went wrong, they talk straight (no embellishment, no exaggeration) and they definitely want to stand behind their workmanship. I like the commitment to their customers, I'll be back, thanks!
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I called in from out of state to help my son who is in Portland. I spoke with Mel he had the best customer service. I actually called back a few times and he was always happy to help. Patient, kind, not in a hurry. My son did go in also dealt with Mel he got his diagnostic finally after a few mechanics later got an answer that made sense. He was honest about the problem and job that had to be done. I just appreciate the help and kindness. We will be coming back for future car troubles. Thank you.
Showed up to get some E85 for my car, I’m not sure who the man was that helped me but he let me test it with my E85 test kit before I bought any and it was solid E85. He filled my two 5-gallon gas jugs and I went on my way, he was friendly and helpful. As of 9/27/2024 the E85 price was $4.99/gal.