This business is Trusted — customers consistently rate it 4.3★ across 2,240 reviews, indicating reliable, quality service.
Well-established with 2,240 reviews. A 4.3★ average reflects broad customer experience.
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
This is our third time our family stayed at the SLS, and we continue to have a wonderful experience. Great location, walkable to Melrose. My kids love taking the free hotel shuttle to the Grove and Century City mall. We got lucky and were upgraded to a one bedroom suite, which is perfect for our family of four. The pool is always a great place to hang out for the day. Breakfast at the nook is always excellent, a great way to start the day. We love this hotel and highly recommend anyone who wants to stay in the Beverly Hills area.
I absolutely love staying at SLS Hotel, a Luxury Collection Hotel, Beverly Hills—it’s always a spectacular experience whenever I’m in the city. I usually come with my partner, and this time we brought our dog, which made the stay even more special. The hotel is incredibly dog-friendly—they welcomed us with a thoughtful little bag that included a pool bag, a toy, and a cookie for our dog. Such a nice touch! The rooftop is easily one of the best in the area, with a beautiful view and an amazing pool. It has a great atmosphere—almost like a hub for creators and entrepreneurs in media and entertainment having meetings and connecting. You can really feel the energy up there. The staff are truly outstanding—warm, attentive, and always willing to go the extra mile. They also did a fantastic job accommodating our dietary preferences. My partner had a delicious vegan burger, and I had the salmon Greek salad, which was absolutely spectacular. Our room was just as impressive. We stayed in a suite that was spacious, extremely comfortable, and very sophisticated—everything you’d expect from a luxury hotel. I highly recommend this hotel if you want to spend an amazing time in LA. It’s perfectly located in the Hollywood/Beverly Hills area, offers a luxurious experience, and you might even run into some interesting artists during your stay. I’ll definitely be coming back again and again.
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Stayed in an SLS suite and the space was excellent, with a generous living area and unobstructed views over Beverly Hills. Waking up to the palm trees at sunrise was a highlight. The bed was exceptionally comfortable and the overall feel of the hotel is calm and refined. The staff were consistently warm, genuine and clearly very good at what they do. Valet was always friendly, professional and efficient. The rooftop was a great spot to unwind, with good food and a relaxed, adult atmosphere by the pool. Very well located, with easy access to West Hollywood. Would happily stay again.
I recently stayed at SLS Hotel, a Luxury Collection Hotel, Beverly Hills for 2 nights, booked through Amex Travel, which included a free room upgrade, complimentary valet parking, and breakfast credit. The hotel is in a peaceful and calm neighborhood, close to Beverly Hills, which made the stay pleasant. My room was cozy, comfortable, and the service was good overall. However, I was disappointed that the room did not include a mini bar, snacks, or basic amenities, which felt unexpected for a luxury hotel. Also, both restaurants were not very impressive. Overall, the stay was decent, but there is definitely room for improvement.
5 stars ⭐⭐⭐⭐⭐ I had such an amazing stay at SLS Beverly Hills! The service was truly what made the experience stand out. Huge thank you to Geo at the front desk, Kaylee our server, Brittany, Danny, Pablo, Carlos, and all of the bellmen — everyone was so kind, helpful, and welcoming throughout our stay. The team made everything feel easy and elevated, from check-in to dining to getting around the hotel. The property is beautiful, the vibe is fun and luxe, and the staff really goes above and beyond to make guests feel taken care of. Definitely recommend staying here if you’re visiting Beverly Hills!