This business is Trusted — customers consistently rate it 4.4★ across 4,939 reviews, indicating reliable, quality service.
Well-established with 4,939 reviews. A 4.4★ average reflects broad customer experience.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Reviewers highlight knowledgeable practitioners who take time to explain treatment plans.
Some patients mention insurance verification taking extra time.
Anyone looking for a provider with a consistent track record of positive outcomes.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
The hospital was nice, considering the reason for the visit. The doctors were patient and knowledgeable. The staff was friendly. The nurses, mostly, were great. Always friendly and willing to help as needed, with a positive attitude, especially Kenny, Dirah, and Ellie in the ICU. The only negative was an ICU nurse named Haley. She seemed to show a little too much of an intimate tendency towards male patient, instead of being professional. It would have been a 5 star if she had behaved properly.
I cannot say enough wonderful things about the team at Piedmont. I was in Atlanta on a business trip when I unexpectedly developed appendicitis and found myself in the hospital for the first time in my life. It was a scary and overwhelming experience, but the care I received made all the difference. A special thank you goes to my nurse, Etti. She was absolutely incredible. From the moment she took care of me, she showed genuine compassion, patience, and kindness. She constantly checked on me, made sure I was comfortable, answered every question I had, and helped ease my anxiety during a very difficult time. She truly went above and beyond, and I will never forget how supported she made me feel. I would also like to recognize Victoria, Gene, Amy, Miranda, Tia, Dr. Thompson, and Nadia. Every single one of them provided exceptional care and treated me with so much warmth, professionalism, and empathy. They took the time to explain everything, made sure I understood what was happening, and always made me feel like more than just a patient. I've never had to stay in a hospital before, and while appendicitis was not how I expected my trip to Atlanta to go, this team turned a frightening experience into one where I felt genuinely cared for every step of the way. The level of attention, compassion, and dedication they showed exceeded all expectations. I am incredibly grateful to each of them and will always remember the outstanding care I received at Piedmont.
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A bit of advice would be to ask the pre-op nurse in the small room behind the check in line. To slow down when she spoke, it was hard to follow her. Other than that, my husband and I were thrilled with the kindness shown by everyone we came in contact with. Our nurse had a trainee with her and I thought that was wonderful. I also liked the auditory announcements of time and visiting hours etc. Your hard work and dedication shows! Thank you very much!
I always get great service here. I was late for my appointment because of traffic and road construction. Dr Keith is the best Urologist I have had in years. The staff are nice and friendly. The blood bank could use a few more workers to get you out faster. An hour wait is a bet to long. But the people working there are nice. Seams more of a management problem holding that up.
I had a very positive experience at Piedmont Hospital during my procedure. The staff showed patience, kindness, and professionalism throughout the entire process, which helped make me feel comfortable and well cared for. I also really appreciated how quickly my results were turned around. Everyone I dealt with was courteous, efficient, and compassionate. I am very grateful for the excellent care I received and would highly recommend Piedmont Hospital.