This business has earned a Highly Trusted designation — 4.8★ across 4,995 reviews signals an exceptional and consistent track record.
Strong long-term review history with 4,995 reviews and a 4.8★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers frequently praise quality installations, energy-efficient recommendations, and responsive follow-up.
Scheduling during peak season (summer/winter) can take time — book ahead.
Homeowners looking for a trusted HVAC provider for installs or repairs.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
★★★★★ After meeting with several HVAC contractors, we ultimately chose Brody Pennell for our complete HVAC replacement, and we're glad we did. From the initial consultation through the final walkthrough, the team was professional, responsive, and committed to delivering a quality installation. During the project, an equipment issue was identified, and Brody Pennell addressed it promptly and without hesitation. That level of integrity and customer service reinforced that we had chosen the right company. The real stars of the project, however, were Pascual and Frank. They are true craftsmen. Their attention to detail, professionalism, and pride in their work were evident every step of the way. The installation is exceptionally clean, well organized, and clearly completed to a very high standard. They took the time to explain every aspect of the new system, answer all of our questions, and make sure everything was operating properly before they left. Throughout the entire process, they treated our home with care and showed a genuine commitment to doing the job right. We couldn't be happier with the final result and would confidently recommend Brody Pennell to anyone looking for a high-quality HVAC installation. Thank you, Brett, Pascual, Frank, and the entire Brody Pennell team!
Crew showed up clean and ready for work! Swift and elegant install with a sense of care. Although the system is still in need of some adjustments, it was a great experience
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I was nothing but impressed by the service provided by Jose and the team at Brody Pennell. They found an innovative solution to a problem that had plagued us for years. Workmanship was top-notch. Their concern was clearly to make sure everything was installed perfectly and was working perfectly before they considered the job finished; They were not in a rush to leave, but rather they were most concerned about doing the job correctly. Jose was knowledgeable and communicated what was happening throughout the job, and answered all of my questions along the way. Top-Notch company I would recommend highly!
Justin Garcia was my tech today. Super friendly, super competent and very, very thorough. He did a regular maintenance and noted that there seemed to be some issues, showed it to me and was able to take care of it all at once. He was able to install an air scrubber and UV light system to keep any mold from growing. My system is running excellently. If you can, ask for Justin, he’s the best!
Daniel B This company is truly outstanding. Daniel B., the technician who recently visited my home, provided exceptional customer service, going above and beyond expectations. I have a membership with them that includes biannual inspections of my unit, and Daniel's thoroughness and professionalism impressed me so much that I renewed my maintenance plan for another year. Thanks to Daniel's dedication, my experience with this company has been outstanding.