Hotel Indy, Indianapolis, a Tribute Portfolio Hotel

We spent our anniversary weekend here for a weekend in downtown. The hotel and service were very nice and accommodating. Recommend valet if you can, they were friendly and prompt also keeping your car in a safer area. Hotel staff was friendly and very helpful. The place itself was very nicely decorated with good flow giving a higher end feel. Restaurants on main level and nice roof top bar we visited. We booked the deluxe suite and was happy with our choice overall. Room was spacious clean and nicely laid out with large sitting area and bathroom. Comfortable beds and plenty space to enjoy with 2 tvs, coffee station and lounge area. The only complaint is the location. None of this should count against hotel itself as more the downtown area but for small town people such as us it was not very safe feeling area. Located across from a bus depot and not far from monument circle the amount of homeless and filth such as trash and possible feces on the sidewalk forced me to give location a 3 but again not against hotel its self. Plenty of restaurants were near by also. The hotel felt safe and did a great job of keeping their property clean. Overall I would stay here again as we truly enjoyed our time in hotel Indy.

I really wanted to like Hotel Indy, but unfortunately this stay was a disappointment. I'll start with the positives. I was grateful to be able to check in early, which made my travel day much easier. The rooftop lounge was definitely the highlight of the property. The atmosphere was great, the service was friendly and attentive, and the cocktails were excellent. The fitness center was also surprisingly nice and well-equipped. Unfortunately, the rest of the experience fell short. The associate who checked me in was not particularly welcoming and came across as rushed and dismissive. As a Marriott Platinum Elite Lifetime member, I was surprised that my status was never acknowledged, and no upgrade options were discussed. The room itself was extremely small—much smaller than I expected—and it never seemed to cool down. Despite adjusting the thermostat, we could not get the air conditioning to make the room comfortable. One of my biggest concerns was the location. I selected Hotel Indy because it appeared to be close to several restaurants we wanted to visit, but I was not prepared for how uncomfortable I felt walking around the immediate area. While others may have a different experience, I personally did not feel particularly safe exploring on foot near the hotel. I was also disappointed that the hotel's restaurant was only serving breakfast during our Sunday stay, limiting on-site dining options. Thankfully, the rooftop lounge was open for dinner and drinks and provided a much better experience. Overall, Hotel Indy has a few bright spots—particularly the rooftop lounge and fitness center—but between the disappointing service, tiny room, ineffective air conditioning, and concerns about the surrounding area, it is not a property I would choose again on a future visit to Indianapolis.