This business has earned a Highly Trusted designation — 4.8★ across 6,148 reviews signals an exceptional and consistent track record.
Strong long-term review history with 6,148 reviews and a 4.8★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers frequently praise quality installations, energy-efficient recommendations, and responsive follow-up.
Scheduling during peak season (summer/winter) can take time — book ahead.
Homeowners looking for a trusted HVAC provider for installs or repairs.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Ricky did a stellar job from start to finish. We had an exterior sewer line backing up into the yard, and he came out, snaked the line, ran a camera to pinpoint the problem (roots in two spots), and walked me through exactly what needed to happen. An excavating crew dug it up and Ricky came back and finished the repair clean. The sewer service was covered by our warranty company (Arlington Service Line Warranties). On top of all that, he even fixed our kitchen refrigerator shut off valve after he wrapped up the sewer work (a separate $350 charge), totally going above and beyond. Professional, thorough, and easy to deal with the whole way through. The job is complete and I couldn't be happier. Highly recommend Ricky and Service Experts Dallas.
This company and its people are the best. My wife and I were alerted to a leak in her son's bedroom around mid-afternoon on a Sunday. The plumber we initially called was someone we'd run across when we bought the house - was not Service Experts. Upon being given the options from the other plumber, I sought advice from some of the people I work with and was referred to Service Experts Dallas. The solutions were as different as night and day, and while the first plumber's solution would work, it was iffy on longevity of repairs and potential for massive future damage to the house (long story). Service Experts Dallas repaired the slab leak with NO DAMAGE to the interior of our home. No jackhammering the slab or tearing out our ceramic tile - they went under instead of through, and that made all the difference. Our plumber, Todd, was an absolute Godsend - the most stand-up plumber you could hope for. He identified the leak and got his excavation team going on a tunnel to the leak where they re-routed the line and got us back to living comfortably in our home (and learned not to take for granted, fresh, running water!). The entire team has been awesome to work with, and the job was done perfectly and everything put back (as far as plumbing and earth goes). I wouldn't hesitate to recommend Service Experts Dallas to ANYONE that needs their service - they're reliable, honest, and more than capable to get the job done.
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Mark is very professional and courteous, providing such great customer service! He was very thorough with performing the maintenance and he explained things along the way. When he speaks with you, he is respectful and polite, maintaining appropriate eye contact, allowing you to speak while proactively listening, making everyone an important part of the conversations. He made us feel like valued customers throughout the whole visit! He represents Service Experts very well and I will always call them first for future visits because of how Mark treated us and performed his work! Thank you so much, Mark! I just wish that he had a business card or some sort of pamphlet that he could have left behind, just in case anyone asks who services our HVAC! See you all next service call! (Right from their website) "Our Brand Promise: We Care About Your Home Like It’s Our Own - Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful." 👆That is EXACTLY what Mark did today! Thank you, Service Experts!!!
I was experiencing problems with my thermostat. It eventually stopped. I called and made an appointment and very timely Decorium Hatton my technician came out diagnosed the problem. We scheduled a return trip to replace the thermostat. Decorium Hatton was friendly, efficient, professional and did everything perfectly. He then took the time to help and make sure everything was programmed correctly and worked as it was supposed to. Real Plus for the organization. Decorium was the perfect answer to my issue.
We had an awesome experience with Expert Services. They were very thorough with installing our AC unit. They explained every step of the install. The guys were amazing from beginning to end. Cleaned up after themselves. I would recommend them to anyone.