Alex & Alex Electrical Services

I used Alex for a very large residential project and would definitely use him again. --- DETAILS BELOW --- Reasons: - He is trustworthy. He did what he said he was going to do and charged what he said he was going to charge. When I went over the invoice with him, we discovered a few *minor* places where I was charged for things I should not have been, and he took them off. He actually said he likes it when they discover an issue, in the sense that it means they can reduce their client's bill! Some of these billing inaccuracies were things that I could not have verified, myself, so he had to verify w/ his crew, and he came back and did the right thing by correcting the bill even though I would have been none the wiser if he had lied. For other things, I clarified to him what was done, and he made the necessary corrections. To be clear, these were *minor* oversights. His crew did a large residential project for me and there was a *lot* to keep track of. - He spent probably 2-2.5 hours with me over the course of 4-5 phone calls, planning and explaining the project to me to help me make the best decisions regarding what work to get done, when to do it, and how to do it so as to minimize impact on the tenants. - He was ok w/ periodic phone call check-ins (this was a large project and I was not living on-site). - He communicated well, enabling me to coordinate with the person doing the patching - Covered everything, including the floor, with plastic/etc to minimize the dust that got in the house - He was *close* to meeting the timeline he gave for the work (details below) - As far as I can tell, his crew did quality work, and went beyond the 'bare minimum' required to pass inspection, in terms of grounding the wires, if I recall correctly. Since the final corrections, the tenants have not informed me of any issues. Work done: - installed dual service panel and subpanel on main house - rewired all cloth wiring (> 50% of the house) - added 15-25 of outlets, and moved a few - added 22-28 recessed lights, replacing some existing lighting and removing some - added light switches and bathroom fan switches - installed electric car charger Room for improvement: this was a large project being done on a rental property and the crew took the project down to the wire. They finished up as the tenants came back from a multi-day trip. Due to rushing at the end, they did not manually verify all the outlets were working. The tenants discovered some were not and then Alex's crew came back and addressed everything (free of charge, of course). They could have been better with their time estimate, or finished earlier.

I highly recommend Alex & Alex Electrical. I've been in property management for 30 years and my standards are quite high... and Alex & Alex (A&A) surpassed them. They 1) upgraded a 100-amp panel to 200-amp, 2) installed an EV charger, and 3) ran a 240-line into the kitchen. All three were well done with quality materials. I obtain three bids for a job of any monetary consequence, and starting with that, A&A shined. Its bid was prompt, thorough, clear, and by line item. Their price came in the middle of the other two quotes. The questions I had were quickly, kindly, and thoroughly answered, which gave me greater confidence in them. The work was scheduled easily and the technicians showed up on time and worked quickly and courteously. There were two aesthetic changes I requested and they did them without any question. A&A’s follow-up for the permit inspection went as smoothly as possible and, of course, the inspector approved it all. It was a pleasure working with these professionals!