This business is Established — a decent presence with 1,163 reviews and a 4.1★ rating, though not yet among the top-ranked providers in this area.
1,163 reviews at 4.1★. Check recent reviews to assess current quality.
Early reviews reflect a team building a positive reputation.
Limited history — check recent reviews for the most current experience.
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Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Great place to stay. It's nice and clean. The rooms have been remodled recently and are very cozy. I think a few of the finising touches are still being done, such as adding a table with chairs and a larger trash can like most hotel rooms have. The pool and lazy river was relaxing. It just didn't seem as warm as most indoor pools. But once we got used to the temperature it wasn't too bad. There was a shower to rinse off the chlorine that did have warm water. I was suprised that our room didn't have a Bible. I really hope they haven't decided to get rid of them.
We LOVED our stay here even despite the construction. We had kids along and everyone had an amazing time. They were very accommodating and extremely friendly. The pool was fun and the rooms were clean and updated. Thank you for a lovely stay !
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Pool was fun and clean and as expected. No hot tub as advertised so that was disappointing. I appreciated that there was security patrolling the parking lot to watch our vehicles! Hotel was clean, staff was busy but kind. Breakfast was honestly terrible besides the pancake maker, juice was watered down food was put out “fresh” but hard as a hockey puck lol but my kids still got their bellies full (from pancakes) and we all had a good time. We will be back.
Great location, right off I-71 and close to the Polaris Mall, Rock City Church, restaurants, Ikia, movies, golfing 🏌️ and many other stores. Hotel is renovated, rooms are big and clean. One thing it be good to know when booking, is that the hotel is under renovation. In the room , the refrigerator is very loud.
Hotel is currently under remodel working from 8am - 8pm. I work 3rd shift and I was able to sleep like a baby! Place is clean, good breakfast selections and staff was polite. I would definitely come here again!