Chicago Dental Boutique

I always have a great experience at Chicago Dental Boutique. The staff is very friendly and Dr. Atassi is really nice. I rarely leave reviews on Google, but I was in for a routine cleaning yesterday and my dental hygienist Alex was absolutely amazing. Alex is incredibly friendly and makes you feel comfortable the moment he greets you. I can tell he loves his job by his positive attitude and attention to detail. He goes above and beyond to make sure clients feel comfortable and cared for, taking extra time to explain procedures and answer questions. His energy and attitude are unmatched. Thank you Chicago Dental Boutique for always taking such good care of me.

I have been a patient at this office since 2022 and have completed multiple procedures here, including fillings, root canals, and extractions. From a clinical standpoint, Dr. Atassi’s technical skills are solid, and I did not have concerns about the quality of the dental work itself. However, my experience with Invisalign treatment and overall professional conduct has been deeply disappointing. When I was referred for Invisalign at this office, I was charged $6,000, which is significantly higher than the market average. While pricing can vary, this already raised concerns. More seriously, I was suddenly discharged from the practice without any prior notice. I only found out on the day of my scheduled appointment to renew my retainer, when my appointment was abruptly canceled and I was told not to come in. This was the first time I was informed that I had been discharged. I was told a discharge letter would be sent to me. Five business days have now passed, and I have received nothing — no letter, no explanation, no documentation. This lack of communication and continuity of care falls far below acceptable professional and ethical standards. As a result, I am now forced to seek assistance directly from Invisalign to be re-referred to another provider just to continue basic post-treatment maintenance. This situation has caused significant emotional distress and disruption, entirely avoidable with proper notice and professionalism. I am highly skeptical that Dr. Atassi made this unethical decisioin due to non-clinical factors, since I later pursued implant treatment with a different provider due to insurance issues, rather than from him. However, PERSONAL FEELINGS SHOULD NEVER INTERFERE WITH PROFESSIONAL RESPONSIBILITIES. I strongly encourage prospective patients to think carefully if you are concerned about high billing, lack of transparency, or the risk of being abruptly discharged without notice.