This business is Established — a decent presence with 200 reviews and a 4.1★ rating, though not yet among the top-ranked providers in this area.
200 reviews at 4.1★. Check recent reviews to assess current quality.
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed
Early reviews reflect a team building a positive reputation.
Limited history — check recent reviews for the most current experience.
Customers who want confidence before choosing a local provider.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Couldn't be happier. Car refused to start and transmission oil temp was the only error, leaving me stranded. Sam put me in touch with a great tow truck driver, got the car in the same day, and figured out it was the starter (not the transmission)! They had everything fixed the same day! They were friendly, fast, and affordable. I can't recommend them enough! I have found my shop for as long as I'm in Detroit!
Scammers everyone has a different price for a used tire could be $55 $65 or $70! If you actually have a flat tire. Very janky would give one star if I could
I’ve been coming here multiple times and always have a great experience. Sometimes I bring my own parts to save money, and other times they order them for me but either way, everything is priced reasonably compared to other mechanics I’ve been to. Most recently, I had an issue with my car that could’ve turned into a big expense, but instead of pushing me to pay for the most expensive fix, they gave me honest, more affordable next steps that worked within my budget. I really appreciate the transparency and integrity. Definitely recommend! Best mechanics in Detroit!
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Easily one of the best experiences I’ve had at a car shop. Fixed everything while I waited and showed me what they were going to do ahead of time.
universal auto is the only place i take my vehicle the are a 10 out of 10 & very reliable and honest people the auto work is professional quality never had to return for the same issue or similar issues they are the best yet i trust the to get the job done