This business is Established — a decent presence with 858 reviews and a 4.1★ rating, though not yet among the top-ranked providers in this area.
858 reviews at 4.1★. Check recent reviews to assess current quality.
Early reviews reflect a team building a positive reputation.
Limited history — check recent reviews for the most current experience.
Customers who want confidence before choosing a local provider.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
The only reason this place is getting a 5 star is because of Iris in the breakfast section. One of a kind employee. I'm paralyzed in a wheelchair and she did everything to help me get my meals on my table. Daily I stayed here in 3 diferent occasions, she is an Angel. Thank you Iris
It was fine, but not exceptional. The breakfast was really nice. They only make the room every other day. Hot water took forever. Internet is slow. It’s pretty far from everything except the neurologic Institute. The major complaint is that the walls, ceiling, and doors are thin as paper. I could hear conversations in the next room to the point I could’ve joined in. People walking around upstairs would wake you in the middle of the night. Definitely get a top floor and corner room if you can.
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Clean hotel with great breakfast and friendly service. He had a small issue with a sewer smell in the bathroom on one of the nights for which they comped parking and discounted the room. Very pleased with the staff and the solution.
By far the worst Hampton hotel I’ve ever stayed at! It is absolutely impossible to get housekeeping to clean your room upon request. The rudest morning staff I’ve ever encountered. I had to call & speak to the GM just to get fresh towels and my trash emptied. You would think after that there would be some kind of cleaning done daily after requesting…. Think again. Stay at the Scottsdale location day & night difference and they actually care there!
Unfortunately we needed to stay because my sister was in the hospital. They were very accommodating, customer service was some of the best. Breakfast was great. Rooms clean and well maintained. Very easy to get from the hospital to the hotel via the bridge in the parking structure. Would stay again if I need to. They gave us a hospital discount to help with cost.