Amourgis & Associates, Attorneys at Law

ZERO stars. Do not hire. They prey on people who don’t know otherwise. I have a very bad financial history and am still in the process of paying off debts. One collection threatened to take me to court, which I didn’t receive notice about, but I did get a letter from this attorney office informing me on the case. Truthfully, I know very little about the law and these types of matters (which some may say is my problem but I don’t think it’s ethical to prey on the vulnerable) so I tried to do research and ultimately decided to go ahead with letting this office represent me. At the time I starting making payments I was due to give birth and knew I would be taking time off work but they assured me I could make payments to pay the retainer and they would work with me. Great! After a few weeks postpartum I had missed my payment and they called, texted and emailed several times about the payment. Eventually, I reached out to tell them I would just like to end representation because I was not going to be able to make payments since I wasn’t working at the time. On that phone call they connected me immediately with the leading attorney, I feel I was convinced and even made afraid of what could come if I didn’t stick with their representation. Again, I was a few weeks postpartum too so I was very emotional and even crying on the phone-call because I was so worried about money already with me taking time off, plus this attorney making up worse case scenario if I ended representation. So I agreed to continue with the case and I would make payments when I could. I ended up paying $660 for the full retainer over several months. The only work these attorneys did for me was send a response letter to the collector to inform them they would be representing me, which was sent after my first initial payment on retainer. I now have a better understanding of debts, credit etc and have been paying other debts in full to boost my credit the most. With my better understanding, I have decided to just pay my collection in full so I realized there was no point in having this office negotiate a settlement for me. I made my final payment Dec 18th and luckily they had not even started negotiations yet so I reached out to end representation and see if I could get any sort of refund. I called several times over 3 weeks and every time I was told who I needed to speak to was busy so I would get a call back either later that day or the next. I was told it was in their calendar to call me, so I would wait and wait. Wait even an extra day or two before trying to call again. This kept repeating for 3 weeks until my final call I was on hold for 7 minutes while the receptionist actually said she spoke with the leading attorney and was told to tell me to wait for a call back from him either “later that day or tomorrow.” That call was 4 days ago and I still have no received a call… now going on a month of trying to speak to someone. This is unprofessional and ill-intentioned. I just want to have a 5 minute conversation about a refund because all this office did was send a letter about representing me and they are giving me the run-around because they are “too busy.” Funny how before I gave my money and wanted to end I was on the phone immediately being convinced to continue making payments. Absolutely disgusting way to treat a paying customer. Do not give them your money!