Roto-Rooter Plumbing & Water Cleanup

Starting with the initial phone call, my very first encounter was professional and courteous. The technician, Will Falwell, arrived timely and serviced the main sewer drain. He was extremely patient and determined to clear the drain of what ended up being tree roots and vines. He worked for hours in the bitter cold (20 degrees). This man deserves to be Employee of the Year and a partner in the business. He explained everything and kept us well-informed throughout the process. He was respectful of the property, and the service was top-notch. He stayed the course to ensure we’d be able to use our facilities that night. I am so thankful for that. I highly recommend Roto-Rooter, and hopefully you will get Will as your service technician.

The Roto-Rooter online experience is pretty awesome. They schedule a technician to be at your house at the time you asked for. It surprisingly enough to me they were there at the scheduled time. They didn’t wait around in their trucks for 20 minutes to finally walk across the street and knock on the door. They arrived. They came to the house and they had their equipment in the basement within 10 minutes. The two men were clean and professional Did not leave a mess, they cleaned up after themselves. Very unlike other plumbers we’ve had over the years when we had to call outside our normal plumber. A guy came in after they were all done and ran a camera down the line to show us some damage in our lines and where some roots were growing, which is why we called them to get the roots out of our line, and gave us a price to have that fixed. Of course Roto Rooter being a name brand is very expensive. We can not afford a price that would be a third of value of our whole house to reline the existing pipes. 17,000 was the quote for that. However, they did clear the drain and the toilets flush once again. I mean without filling up our basement I know that’s gross. This clean out by it's self was a $500 service which is about triple what my regular local guy charges who has been or guy for 30 years and twice as much as any independent people. I paid because Roto Rooter is trusted name and none of the others could get there soon enough. Although the price was high, the service was great. It was certainly worth it to me to be able to use my plumbing again in a timely manor. Well, I’d always recommend my regular guy big Josh, plumbing. Because he’s all the things that these guys were a little over half the price if you can’t get josh. Try Roto Rooter I’ll give him five stars because my technicians were excellent. Here some pictures and one of an eagles cause I got out in time to go take the pictures