This business is Established — a decent presence with 1,863 reviews and a 4.2★ rating, though not yet among the top-ranked providers in this area.
Well-established with 1,863 reviews. A 4.2★ average reflects broad customer experience.
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
This was my first time at this Comfort Inn and Suites location and it will be the last. When we arrived on 5/29/2026, the gentleman at the desk was awesome, great customer service. But the other two women who came later were the worst, when you are working with the public you have to know how to address individuals and how to speak to them, not friendly at all, rude and short. The front desk clerk represents the Hotel and is the first form of contact and other than the gentleman that checked me in was awesome which he probably was the Manager. And they wouldn't give his name either. We had a Business Suite and it was nice, didn't have any issues with the room. And the young lady Sonya who was the breakfast attendant, she was very nice and provided great customer service. Customers should be treated with respect, the two women need to be retained. I will definitely will not refer anyone to this location.
DISGUSTING CONDITIONS, I WOULD NEVER LET MY FAMILY LAY THEIR HEADS HERE!! Let me start by saying I'm the type of person to never complain but man oh man did I have a terrible experience. This hotel was Disgusting, unsanitary and run down. The lobby looks nice and Lindsey is nice but that's all I have nice to say. Our 1st room had a dirty bathroom (filthy shower and toothpaste all over vanity), dirty sheets (multiple dirt smudges and orange crusty stuff on the sheets) and dirty floor and seating area with hair, dust, dead bugs) so I kindly went to the front desk with pictures and we were given another room. The second room literally had dried blood on the bedsheets (not stained, dry blood). We reported our findings to Lindsay and checked out. We were told we would be in contact with the manager in the morning to process our refund. I've called over 10 times with no answer, I am unable to leave a message, called corporate "choice hotels" and they cannot reach them either. I want my money back and this experience was literally crazy. I would like to be contacted about my recent stay.
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Sonya was very magnificent with the breakfast. She not only made the waffle for you, but made sure all food was hot and stocked as well! She not only made sure you were good with the food, but provided a wonderful hospitality experience!
Sonya was amazing as a breakfast host! She looked after us so well... highlight of our trip! The front desk host was also lovey. Please, however, work on the room maintenence. Broken phone, clock, and very dirty. Sheets were clean and beds were comfortable. A little TLC and the room would be great.
Sonya was a wonderful breakfast host. Upon entering the breakfast area she greeted us and served us with great hospitality the entire time. Sonya ensured we were good and continued to check on us as we ate. Not only did she make sure my family was good, we watched her serve every family who entered the area. It felt like a actual restaurant experience. 10/10!!