This business is Established — a decent presence with 1,406 reviews and a 4.0★ rating, though not yet among the top-ranked providers in this area.
1,406 reviews at 4.0★. Check recent reviews to assess current quality.
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It’s fine. Old rooms, clean but they could use updating. The bed was comfortable. Loud fan. We never got room service and spoke to 3 different people about obtaining fresh towels. Never got them before having to check out.
Breakfast host Sonya went above and beyond to make sure our mornings got off to a good start. The room had some worn furniture but the bed was very comfortable and there was a good sitting couch and desk. There was no freezer in the small fridge and the microwave was old. Despite turning the heat way down the room remained very warm. The car wash next door was right outside our window and very loud when cars were exiting and getting blow dried. The TV and channel selection were very good. Suggest you ask for room on other side of hotel. The treadmill in the exercise room did not work and there was no remote for the TV. The location was perfect for our stay. I did notice that the elevator inspection had expired the previous month.
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I have to say that Miss. Lindsey Evie was the best hotel attendant that i have come across in a long time. She was absolutely AMAZING from her service to her spirit. I enjoyed the conversation with her. Sometimes other's point of view is all u need to change your outlook. Miss lindsey, rest in Love to your husband and my Mom. The stay was great. Super convenient for the event. My artist and our team definitely enjoyed the stay and will be back. Recommendations to all my friends.
Talk about attention to detail! When I checked in I noticed Several things… One is that it was very clean in the lobby at the time we checked in and that it was very common environment… The second thing that I noticed was probably the most important that there was a young lady that was attending to the lobby environment in the afternoon when I checked in and then the following morning during breakfast when I came down for a bite to eat. Let me tell you about Sonya… When I say between keeping that environment, immaculate as well as the actual customer service/assistance when having breakfast is warning… It’s something that I’ve never experienced at a choice hotel in all of my years of travel. Amazingly grateful for the pristine environment, as well as the actual “service“ when having a waffle actually prepared for me. Definitely recommend this establishment… Five stars
Sonya was very magnificent with the breakfast. She not only made the waffle for you, but made sure all food was hot and stocked as well! She not only made sure you were good with the food, but provided a wonderful hospitality experience!