Charlotte Progressive Dentistry

I was a new patient at this office and, after my initial visit, was told I needed four fillings. This felt odd and excessive to me, especially given that I’ve been seeing dentists regularly for over 30 years. I have had multiple crowns and fillings over the years, but a root canal has never been suggested before and without discussing a need for a root canal I had to sign paperwork that care could lead to a root canal. Despite my hesitation, I proceeded with the recommended fillings. Unfortunately, I was not satisfied with the quality of the work. The teeth that received fillings now feel very sharp around the edges, unlike other fillings, and there has been a rough film on the sides for several weeks. During the procedure, the dentist was carrying on a conversation with the assistant, which made me uncomfortable and unsure whether my care had his full attention. After the procedure, I began experiencing pain only when flossing, which seemed unusual. After a few weeks of this I called the office to ask about this, the front desk staff immediately stated that I would need a root canal. I found it concerning that someone without a dental degree, who had not examined me, would make such a serious clinical determination. Based on my symptoms, that conclusion also seems unlikely. Overall, this experience left me feeling uneasy and dissatisfied with the care I received. I will not be returning to this office. Update: Damage was done to two roots, which is what was causing the tooth pain. That pain faded with time. Additionally, I had sharp edges that needed to be smoothed and polishing was necessary to remove the texture on the sides of my teeth.