This business is Trusted — customers consistently rate it 4.8★ across 2,551 reviews, indicating reliable, quality service.
Strong long-term review history with 2,551 reviews and a 4.8★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Mr. Rooter Plumbing is a very professional organization to deal with. The service specialist, Brandon Higley, had to fix a pinhole leak in the copper water line. He replaced the outdoor water spigot and stabilized the waterline connection. Our dry sink faucet needed repair. In our bathroom, he replaced the bathtub fixtures and ran a line from the the vent fan to the outside lessoning the humidity in the bathroom. The biggest project was the installation of the Halo H20 ultimate water softener and purification system for the whole house. Brandon helped make the plumbing project a pleasant experience by keeping us informed about the progress of the project. He also made adjustments when we asked him to. I have to mention also, that Jason and Brandon supported each other to make sure that the project was completed to our satisfaction. Thank you so much.
Jose and Cameron were great!!! Quick, thorough and friendly. Don’t hesitate to call them! Highly recommended! Great response and communication!
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The specialist (Brad) at my mom's house was fantastic. He was very polite and knowledgeable. He communicated perfectly. We were very impressed with the way he handled our major problem on an extremely hot day.
My hot water heater had to be replaced. It was leaking (from corrosion) and wasn't working anymore. It had 19 years of service, which was very good, especially because I did not flush it every other year as they recommended. Lime builds up in the hot water heater in time because of the hard water in Moon Township and eventually the sludge (lime) corrodes the hot water heater. Josh Farabaugh and his helper Jose came very quickly to help me. I called them the night before and they came the next day, which I wanted. I lived without the hot water and using towels for the water leakage overnight. Josh and Jose were quick, professional and very courteous. My hot water heater was replaced, and the water feed valves were brought up to code for Allegheny County.
I am sure there are many good plumbing companies available but THIS is the company to use. From beginning to end the service has always been excellent. Today was no exception. Brandon came out, explained everything as he went, gave me options and looked at multiple issues, and resolved each one. He was professional, courteous and personable. I am very happy with the end result.