This business is Trusted — customers consistently rate it 4.3★ across 2,224 reviews, indicating reliable, quality service.
Well-established with 2,224 reviews. A 4.3★ average reflects broad customer experience.
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Really fun and memorable stay at the Lorenzo Hotel. The Cakes room was absolutely beautiful—playful, creative, and unlike any hotel room I’ve stayed in. The decorations were bold, fun, and thoughtfully done, while still feeling comfortable and well-designed rather than over the top. The room itself was spacious and practical, with a great layout, a large desk, and a nice city view from the higher floor. It felt like the hotel paid attention to both style and comfort. Staff were friendly and welcoming throughout the stay, and breakfast was surprisingly good—fresh, flavorful, and well prepared. Small touches like complimentary water and a refrigerator in the room made everything feel easy and relaxed. If you’re looking for a boutique hotel in Dallas that feels creative, fun, and different from the usual, this is a great choice. I’d definitely stay again.
This was my second time visiting Dallas and I'm so glad I took a chance and booked a stay at this hotel. The theme and vibe were very unique and cozy and the hotel and restaurant staff were very friendly and accommodating. The pool view was lovely and my room had the perfect night view of the Reunion tower. I will definitely stay here again the next time I visit Dallas.
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Our stay at The Lorenzo Hotel was absolutely incredible from start to finish. The atmosphere is beautiful, the rooms are comfortable and stylish, and every detail made us feel welcomed and cared for. A special thank you to Chef Kubi, who truly made our experience unforgettable. He went above and beyond to accommodate us and made us feel valued as guests and had beautiful made in house Valentine’s Day cookies and chocolate covered strawberries. His customer service is outstanding, warm, attentive, and genuine. You can tell he takes pride not only in his food but also in creating a meaningful experience for everyone he serves. His team of servers was just as amazing. They were friendly, professional, and attentive without ever being overbearing. The food was exceptional, flavorful, beautifully presented, and clearly prepared with care and passion. We left feeling grateful and already looking forward to coming back. The Lorenzo Hotel has always earned our loyalty, and we will absolutely be back again.
I absolutely LOVED this hotel here & wished I could have stayed longer during my long road trip. The Lorenzo Hotel is a true art exhibit inside & out!!! The lobby is so beautiful, the Tina Turner portrait is a great honor, & the colorful hallways as I walked to my room was like walking thru a art exhibit. Even my key card & the hotel drinking glasses are extremely unique & top notch. My room was so beautiful too with an art studio type of atmosphere. If I am ever in Dallas again, I know exactly where to stay at!
Flew into Dallas for a 3 day / 2 night work trip and stayed at this hotel. Rooms: I liked my room but not necessarily the new/modern styling of it. Too many mirrors in awkward places causing light/tv reflections off the glass headboard. The electrical outlets in the room were all surprisingly loose, to the point of one of my chargers repeatedly connecting/disconnecting on my phone. The shower/bathroom looked brand new, but why is there no shower door...? I understand that's on the designer and not the hotel staff, but no one likes a wet shower floor haha! Service: 5/5 stars on this one, front desk, restaurant, housekeeping were all fantastic. Location: This hotel isn't located in the best area for walkability/close proximity to restaurants & night life. That being said it's roughly a 15 minute walk over to Young street / past the arena nearby. If you're in the area and looking for a hotel, I would stay here again. Great staff, comfortable beds and a nice restaurant in the lobby as well.