This business has earned a Highly Trusted designation — 4.9★ across 978 reviews signals an exceptional and consistent track record.
Strong long-term review history with 978 reviews and a 4.9★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Reviews in this category consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
General guidance for businesses at this rating and review level in this category — not statements extracted from this business's reviews.
Google selects and orders this review sample by relevance. It is not a chronological review history.
Overall experience was very good. Bit of a snafu with the AI system and weekend pricing and scheduling , but F&F worked with me a bit which was nice. That being said they were here 12 hours after the first call which occurred overnight, when most plumbers would have said “Monday.” For their AI call answering system, as someone who works in the industry, this was pretty good for a “call receptionist” agent. Tech Michael Lamb was nothing but professional and helpful. Single handedly saved this from being a neutral to negative interaction into a positive one where I would consider using Fix and Flow again. As the other reviews said they are not the cheapest leaning to a bit overpriced, but their service and professionalism is great and I appreciate that.
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The ReviewRank Score (0–100) weights a Bayesian-adjusted rating (55%), review volume (20%), sentiment of Google's up-to-5-review sample (15%), and rating consistency across that sample (10%). Sentiment and consistency are blended toward volume-based priors when the sample is small relative to total reviews. Google selects the sample by relevance, not recency. Full methodology →
We had a great experience with Kendall Wesson from Fix & Flow yesterday. He was able to descale and flush our tankless water heater, which restored our hot water and saved us from having to replace our old system. Kendall is a hero! He arrived earlier in the afternoon than expected and stayed past the usual quitting time to ensure our system was in good shape. We will definitely be calling Fix & Flow in the future for our plumbing needs!
Highly Recommended! Professional Gas Plumbing Service I had an excellent experience with Bryan from Fix & Flow plumbing. He came out to install a new gas regulator and went completely above and beyond. Not only was the installation done with a high level of professionalism, but Bryan also took the extra time to walk me through the entire system. He showed me exactly where all the pilot lights and cutoffs are located and clearly explained how to operate them safely. To top it off, the invoicing process was seamless. The final invoice was incredibly thorough and fully documented with clear photos of the work completed. It’s rare to find that level of transparency and attention to detail. If you have any home gas plumbing needs, I highly recommend asking for Bryan. Top-notch service from start to finish!
Bryan came out same-day to fix a leak between my main and an irrigation valve. He took the time to explain the fix and did a thorough job. Price was exactly what he said it would be and communication was excellent. He actually came earlier than my window, which was nice since I had no water! This is my second time calling these guys, and I highly recommend them.
Fix and Flow has been consistent in delivering high-quality work and showing professionalism and care in everything they do. They completed a full sewer line repair for us a couple years ago. I received 3 estimates at the time, and while prices were comparable, they stood out for their thoroughness and clear communication. They took their time and didn't rush the job, even working late into the evening to avoid bad weather coming the next day. While the other companies wanted to break up the driveway, Fix and Flow worked with us on a less invasive option and carefully restored the landscaping afterward. We've used them several times since and have continued to be impressed. They don't push unnecessary services and clearly walk you through different options based on your budget while being upfront about the scope of the issue. They are always patient and respectful when explaining what work needs to be done. So glad I found this company!