This business has earned a Highly Trusted designation — 4.8★ across 2,987 reviews signals an exceptional and consistent track record.
Strong long-term review history with 2,987 reviews and a 4.8★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers frequently praise quality installations, energy-efficient recommendations, and responsive follow-up.
Scheduling during peak season (summer/winter) can take time — book ahead.
Homeowners looking for a trusted HVAC provider for installs or repairs.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Alex came out for HVAC maintenance from Andy Lewis Heating & Air and the experience was excellent. He was very professional, patient, and took the time to clearly explain the current condition of the system. He also identified an issue that needed attention and walked me through it in a very transparent way. I really appreciated his honesty and willingness to answer all my questions. Great service overall. Highly recommend!
We’ve had a maintenance plan with Andy Lewis for many years but the technician, Trey, who came out today was by far the most knowledgeable, professional and thorough specialist we’ve ever worked with. He was so exceptional that we’re requesting to take our maintenance plan to the home we’re building and requesting him to be our technician whenever possible. A big thanks to Andy Lewis and especially to Trey for keeping our HVAC in tip top condition and protecting one of our most valuable investments!
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I signed up for a maintenance plan by in February. The first appointment I could get was July 9th for a SPRING service (nothing available in April, May or June). I took the day off on July 9th. On July 9th at 3:14PM I received a text that they won't be coming because they don't have the technicians available and I could reschedule a time in a month or two. What good is a maintenance plan you PAY FOR when you can't get the service you are paying for? And zero notice when I had to take a day off work for this. The employee that came out in February was very nice and professional and knew his stuff, but I can't wait 6 months for a maintenance visit - which would be time for maintenance for the fall/winter and I didn't even get maintenance in the Spring. Is that how this works? You pay for a maintenance plan and then actually NEVER get any maintenance because they don't have technicians available - sounds like a scam. Extremely disappointed in the lack of communication, the lack of availability for ANY technician to come for the service at ANY TIME over a 4 month time period. I WOULD NOT RECOMMEND. Additionally, they were completely unapologetic on the telephone.
I would give Andy Lewis HVAC zero stars if I could. We recently purchased a home under 4 years old, and the system clearly isn’t performing right—we have 10 and 12 ft ceilings with only a single return vent located on the upper half-level instead of the main living space. As a result, our feet are freezing and the home feels completely icky and humid. I called Andy Lewis because they were the original installers, hoping they could review the original work order and inspect the installation. I fully acknowledged up front that any install quality warranty had expired, but I simply wanted a professional to evaluate if it was set up incorrectly and help us figure out a solution to get proper airflow. They initially agreed to send a technician out and scheduled an appointment. Then, no one showed up. When I called to ask about the no-show, I was kept on hold forever, only to be told someone would call me back. They never did. Now, whenever I try calling, no one even picks up the phone. Extremely poor service and unreliable customer support. Save yourself the headache and go with a company that actually stands behind their work and respects your time.
We always have a great experience with Andy Lewis. Always. They’ve replaced a unit for us after a lightening strike took it out. Always professional. Always friendly. Always willing to educate us so we know what’s going on. Ransom is of many friendly professional techs. He was in and out, figured out our problem and solved it quickly. AC is back on and we are a happy family!