This business is Trusted — customers consistently rate it 4.6★ across 625 reviews, indicating reliable, quality service.
Strong long-term review history with 625 reviews and a 4.6★ average signals reliable, consistent service.
Customers consistently cite quality service, professional conduct, and reliable results.
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Anyone seeking a reliable local business with a proven track record.
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All I can say is wow! We travel a lot and by all means we want a comfortable room and convenient location but we normally don't spend much time in our hotel or air bnb while on vacation. This Victorian time capsule absolutely brings a vibe that makes you want to explore around and enjoy the ammenties. So much period esque decor to go with the well maintained home makes you feel like you're back at great grandma's for a holiday gathering. We spent an evening spinning different vintage albums in the listening area, reading and chatting in the commons room, and enjoying the complimentary pastries from our bedroom. Off-street free parking is hard to find in a busy metropolitan location but they had it. The staff was so friendly and accommodating as well.. and it's genuine.. you can tell they care about the facility. We absolutely will be back for another visit and would recommend to anyone.
I stayed here in late November. We met up with some friends for a night out in Detroit. The location was good and the room was mid. Space heaters were the only source of heat in our room. I thought the room was rather clean. I would book again!
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We booked this in August for the late December. One of the amenities we look for is a free continental breakfast, which this place had and was highly rated. We received an email FOUR days before check in stating that they are no longer serving breakfast. Not giving us enough time to find somewhere else to stay without paying a fortune. Pros: -Every member of the staff we interacted with was really nice! -Room was a comfortable temperature and stayed that way during the duration of our stay. -Water cooler in entryway that can do hot or cold. Plus a Keurig. -Great water pressure as long as you're an early bird. Otherwise the water pressure and temperature fluctuates by quite a bit. -Great location! 10-15 minutes (at most) away from a majority of the places we visited. -Quiet street, little to no road noise with only rare sirens being heard. Cons: -The house we stayed in did not have a door directly from the parking lot. You had to walk with all your luggage up the side of the house and use a walkway to get to the front door. The walkaway to the house we stayed in wasn't a solid path and was very uneven. As pictured. -Stains on the carpet everywhere. As pictured. -The room we stayed in was on the 1st floor and directly to the right as soon as you stepped in to the entry way. The crack under the double doors to our room is huge. Picture taken from inside our room. -Noise carries throughout the building. -The thinnest toilet paper and tissues you will ever use. -The mattress was very uneven and very soft (far from firm). -There were 3 outlets in the room (plus one in the bathroom) which it's an old building, fine. However, of the available ones not used for lamps, only the one furthest away from the bed was not so worn that a standard phone charger would not fall out of the socket. Overall I would not recommend this place.
I stayed at the Inn on Ferry Street in Detroit and I would not stay there again. The property is made up of four old Victorian style houses. Parking is in the rear, they charge fifteen dollars for it, but I was able to easily find a spot on the street to avoid the fee. The location is close to a lot of things downtown which is convenient, and led me to choose staying here. Check in was not great. The woman at the desk was not rude but she was not friendly either. Very dry. That part did not really bother me, but I am pretty sure she gave me the wrong information about which house I was staying in. She said I was staying in the fourth house down, so I walk there with all my luggage, only to find out it was the wrong house. I had to turn around and go to the one next door. It was a small thing but it made check in more annoying than it needed to be. The room itself was extremely small (standard queen). Two people can barely pass each other. It's a tiny bedroom with a bathroom (not even an alarm clock). The carpet was old and worn. Between the carpet and walls that hadn't been painted in years things just didn't feel very clean . There was a hole in the bathroom wall and the window shade in the bathroom was broken, and only a quarter roll of TP lol. The worst part was the heat. The room was extremely hot, easily around eighty degrees even though it was freezing outside. The thermostat in the room did not control anything. I had to sleep with the windows open in late November which makes no sense. For what I paid, it was not worth it at all. For the same price I could have gotten an entire house for the night on Airbnb. This felt overpriced for what it was. I called afterward to ask about some sort of compensation because the stay was uncomfortable, and they refused. They said I did not report anything during the stay, but when I walked back to the main house there was nobody at the front desk. I had places to be and I was already running late, so I could not wait around. Overall the place is overpriced and I would not recommend it. I will not stay there again.
The inn is located in a wonderful location. You truly are a minutes drive to the hustle and bustle of downtown Detroit. A couple of things i took issue with: 1) the check in process. According to their website,check in begins at 3. I went to the desk 2 separate times to check in and no one was there either time. The second time,they did provide a number for me to text and someone did come but still not really ideal as far as a smooth check in process is concerned. 2) when I finally was able to check in,i was told to wait a minute to make sure the room was squared away because there were housekeeping issues earlier in the day. Again- not ideal that this was not something taken care of prior to my arrival. I did have somewhere to be so it wasn’t a terribly inconvenient issue but I still feel like a room should be ready by the time the check in window opens. 3) while the room wasn’t bank-breaking expensive,it also wasn’t cheap for a one night stay. The room was clean-ISH. Definitely could’ve used a bit more of tidying up. Not a problem for me,but it is a more of a vintage hotel. Everything is very old fashioned to maintain authenticity. Lower your expectations now of modern furniture,appliances and updates. Overall not a terrible place to stay for 1-2 nights. Really just depends on what you value on a hotel.