Turn It On Electric

I am extremely disappointed with Turn It On Electric and will never use this vendor again or recommend them to anyone. Charging $285 for a fix that took literally two minutes, without ever disclosing that minimum charge upfront, is the kind of business practice that makes me want to warn every homeowner I know. (In google it was mentioned free estimate) I want to share my full experience so others can make an informed decision before booking with this company. I had a bathroom outlet in my rental home that wasn't providing power — it was newly installed about a year ago and this was the first time I tested it. I called to schedule an appointment, and the person I spoke with walked me through scheduling and availability but at no point mentioned that they have a $285 minimum service charge, regardless of how simple the job turns out to be. The electrician arrived and diagnosed the issue almost immediately: a switch/breaker in the main panel had simply been left off. He flipped it back on, tested the outlet, and confirmed it was working — the entire fix took just a few minutes. Despite the simplicity of the issue, I was charged the full $285 minimum. I understand service calls have overhead, but I feel strongly that a charge this significant should be communicated clearly at the time of scheduling, not after the technician has already been to my home and the work is done. Had I known about the $285 minimum in advance, I would have asked more questions or looked elsewhere. $285 is not a small amount to leave undisclosed. My issue is entirely with the lack of upfront pricing transparency — I've worked with services that disclose even a $70 minimum. If they don't disclose it upfront, they shouldn't be charging a minimum at all, and certainly not $285.