Fairfield by Marriott Inn & Suites Dayton Downtown

Nat Paterson3 months ago

★★★★★

4.0

The hotel itself is fine, but it lacks the value-added services expected of a 4-star property and aligns much better as a solid 3-star hotel. The main drawback is the chaotic parking setup. You are forced to park in the narrow check-in area just to get garage access. Having to wait to check in while our car was left sitting almost in the street felt incredibly unsafe. We didn't mind the actual walk to the garage later, but the initial check-in process creates a stressful bottleneck that needs a better solution.

Jake Parker3 months ago

★★★★★

1.0

Beware! I was charged $1700 in random charges. I booked though my company's travel agency and only put my personal card down for incidental. Completely unacceptable. All the charges hit right after I had paid the balance to 0 on my card so I was charged interest. I tried calling and emailing but they arent able to do anything. Apparently they switched over the computer system they used and it must have glitched. While the hotel was nice, I cannot recommend until they can get their financial system under control and I can get a refund. So far no response from anyone. I travel a lot and always stay at Marriott, but I will have to switch to another chain until this gets fixed.

Plowhorse2 months ago

★★★★★

5.0

Clean. Service is what distinguishes this hotel. From the front desk to the bar to breakfast - they aim to please. The rooms are new and everything just works. The HVAC is qui k to make the room comfortable and the rooms are spacious. Great property.