This business is Established — a decent presence with 366 reviews and a 4.2★ rating, though not yet among the top-ranked providers in this area.
366 reviews at 4.2★. Check recent reviews to assess current quality.
Monday: 7:00 AM – 1:00 PM, 2:00 – 4:00 PM
Tuesday: 7:00 AM – 1:00 PM, 2:00 – 4:00 PM
Wednesday: 7:00 AM – 1:00 PM, 2:00 – 4:00 PM
Thursday: 7:00 AM – 1:00 PM, 2:00 – 4:00 PM
Friday: 7:00 AM – 1:00 PM, 2:00 – 4:00 PM
Saturday: Closed
Sunday: Closed
Reviewers highlight knowledgeable practitioners who take time to explain treatment plans.
Some patients mention insurance verification taking extra time.
Anyone looking for a provider with a consistent track record of positive outcomes.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Today is my first visit and I’m so happy I found them. The staff is so welcoming! I was greeted by Sylvia whom checked me in with a warm smile. I also had the pleasure of meeting Ms. Joyce at the front desk who is super friendly. Marcos was very informative and polite. J2 (Joyce) was also very kind and friendly we had a great convo. Ray did awesome with my labs and was also very courteous, and last but not least Dr. Sawhney was so awesome she addressed all of my concerns and needs and helped me navigate to get all of the documentation I needed for my visit. I have definitely found my new doctor’s office and feel confident I’m in good hands with the staff.
Been coming here for the past year or so – care is FANTASTIC; Dr. Porras has taken great care of me. But getting in contact with the front desk is next to impossible, especially with the recent integration of the AI assistant. I've been trying to contact the reception desk for the past 3 days to reschedule an appointment (something that the FollowMyHealth companion app *says* it can do, but always redirects you to call them anyway. Absolutely ridiculous) and I've been greeted by the AI assistant that can do basically nothing except take a message and give an empty promise of a call back. I've left messages as instructed and NO ONE has returned my calls. I sincerely wish I could give this place a higher rating because of how well they've taken care of me, but the front desk performance is absolutely abysmal and singlehandedly turns this into a 1 star rating.
See why this business ranks here and how customers describe it. Get a breakdown of your Smart Score and what it would take to reach the next trust tier.
Get Ranking Report — $19Reports do not affect rankings.
Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
The doctors are great, Dr Porras has taken great care of me over the years. but getting through to the front office to leave the nurse a message for the doctor is horrible I held on for 45 minutes for two days and no one came back to the phone. I also held on today she came back after 20 minutes, stated she had to put a chart up and she would be right back and ask me to hold on again and did not come back after 10 more minutes! They is sad! Poor customer service, too many patients and no overhead to cover!
They are not perfect. But one thing I can say is that they are consistent. I’ve been looking for a closer OBGYN and I’ve had a hard time finding any that aren’t booked out or don’t answer the phone lol. Even when they are busy they call you back. I’ve been on hold for 20 mins once but I work from home so I didn’t mind waiting. Typically offices like that will hang up on you but they never do. I’ve been a patient with them for nearly 7 years and I’m not going anywhere. I don’t know who the actual Dr is and I’ve seen numerous practitioners. All pleasant and well mannered that made me feel comfortable. Their phlebotomist is THE ONLY PERSON I TRUST TO TAKE MY BLOOD. I use to be a fainter, and would get nauseous but not one time with him. That’s how I knew it was the phlebotomist that was the issue not me. So they have me for life as long as they don’t move further away lol. The staff is always nice no matter how busy they are. Everyone smiles back and will converse with you if they aren’t swamped. I like the fact that’s it’s majority woman because I feel like I’m understood more when things aren’t going right because their more compassionate, I can only speak for myself on this matter because everybody has bad days. I say give them a call try them out! They are efficient and quick. They listen, I don’t feel rushed and when they can’t help they refer you to someone else.
I’ve been coming here for years and I love them all! Dr.Porras is the best along side with nurse Brenda 🙂 They take very good care of me!