Roto Rooter Plumbing & Water Cleanup

I was very pleased with Jayson. I had already uncovered my septic tank and he suggested we go through that end to stay outside and not make a mess inside. He was knowledgeable in his job. Quickly took care of my problem and cleaned up all his work area. Great job!

Absolutely outstanding service!!! Showed up with in 25 minutes of my call and diagnosed with in 10minutes. Zach was kind and explained everything along the way while quickly addressing the issues at hand. The pricing was very fair as well. I highly recommend and will definitely call again. Thank you!!!!

I'll start by saying, I have one bathroom. What happens to my toilet, and for how long, matters. I called Roto Rooter and easily scheduled an appointment to come look at what I correctly assumed was a wax seal that needed to be replaced, and then a potentially bigger, more costly problem with the main waste stack downstairs (or whatever it's called). I had no problem scheduling - and they understood I work from home and needed the time range to accommodate that. They met my booking needs and before I knew it, Tommy (Thomas) rang my door bell and became my new hero. In all seriousness, he understood the limitations I was working with (schedule, $$, and one bathroom), and he worked diligently to solve what was an unexpected added issue of there being NO SUBFLOOR in my bathroom. I've been in the house a few yrs, and I had no idea. He explained what he was doing, every step of the way, and he called me in to see what he was talking about when necessary. He provided me his honest opinions, and his expert advice, and he gave me options - which was the most appreciated part of the visit. He even went out of his way to create a solution to the "no sub floor" predicament, bc I couldn't afford to call someone in to rip up the linoleum and redo the bathroom floor on top of what would be the needed toilet fix as well. Bottom line, he fixed the toilet to my satisfaction - and hopefully it will stay sealed until I'm able to remodel the bathroom entirely - but he was honest enough to let me know that might not be the case (bc of how the seal was resting w/out a subfloor) - and we determined together that the other issue w/the main stack in the basement wasn't one that needed addressing at the present time. (Unfortunately, I still hear the pipe moving, so I could be calling Tommy back sooner than I'd hoped). While it wasn't cheap, I know it also could have been much more expensive, and with a less than satisfactory repair. Tommy was incredibly skilled, very kind, and I have no problem at all recommending Roto Rooter and Tommy.