This business is Established — a decent presence with 73 reviews and a 4.3★ rating, though not yet among the top-ranked providers in this area.
73 reviews at 4.3★. Check recent reviews to assess current quality.
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I was in from Florida for the weekend, from the moment I arrived Makira greeted me with that Midwest hospitality! Checking in daily that I was dressed warm enough for walking through the city as a FL visitor in 16° weather! Starting each morning with a friendly laugh is the best! I’d also like to mention Lovey at the bar, who made the best espresso martini ever! She also had that Midwest charm while I enjoyed a salad (the only gluten free option unfortunately ) from the menu, after a cold day of walking the city and exploring their suggestions of cafes and locals businesses!
Room was clean and comfortable. No soap or shampoo though. I called the front desk about it and they said that they would send up housekeeping but no one ever came. Bar/restaurant was nice. Service was slow but pleasant. Valet people were super nice and dropping off/picking up vehicle was quick and easy. Downtown Dayton is super sketchy and I did not feel totally safe outside the hotel at night so i suggest using rideshare services. However I did feel secure inside the building.
See why this business ranks here and how customers describe it. Get a breakdown of your Smart Score and what it would take to reach the next trust tier.
Get Ranking Report — $19Reports do not affect rankings.
Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
Let’s just start with the front door check in host Makira! She was absolutely amazing!!! She greeted me immediately upon me entering the hotel, and asked if she could help.. After explaining to her my situation and what I was looking for with regards to a suite at the hotel, she was more than capable of helping me making me feel comfortable and explaining to me the options that were available to me. I own a Small business back in the Chicagoland area and if she lived near me, I would hire her in a second. Hats off to the Hilton Garden Inn in Dayton for hiring such pleasant staff members to help assist their customers! Regards to the hotel I don’t stay at anywhere else except Hilton Garden Inn because they offer the Suite option and their rooms are impeccable and second and none when it comes to living quarters space and cleanliness! I would also like the complement the restaurant on the second floor… The meal my son and I had their last night was absolutely amazing from the cheeseburger to the chicken sandwich… It may seem pretty normal menu items but the twist they put on both along with the flavor and proper cooking temperature was absolutely amazing. If you get a chance to stay in Dayton, I would highly recommend this hotel downtown from the staff to basically everything… I just want to say thank you and if we’re back in Dayton, we’re 100% coming back here. Keep doing what you’re doing. I know this is a long detailed review but me being a small business owner back in Chicagoland like I stated earlier I understand the value which comes from these Google reviews and they also help my business as well so again kudos to this hotel kudos to the staff and I look forward to seeing y’all again here in the near future thank you so much!!
Top notch, cleanest hotel I've stayed at! The room was so nice and clean. The rooms are also very quiet, there was an event going on when my husband and I stayed. We were on the second floor near the bar/restaurant. There were a ton of people at the bar very late and we had no idea until we walked to the elevator to get some waters from the front desk. So A+ for sound proofing. The staff was very friendly! I wasn't a fan of having to go kinda through the bar/restaurant to get to our room...made me feel like we weren't on the right floor. Also we didnt eat at the restaurant, it was a bit overpriced but that should be expected at a hotel restaurant. Overall I would love to stay there again. It was the best last minute hotel find ever!
This was my first time back in my hometown in almost 10 years, so I was excited to be able to stay in this new hotel and get to explore the arcade for the first time in my life. We were 4 parties with separate reservations/arrival times, and Jennifer made sure we were able to get rooms near each other. Check in was a breeze. The highlight of our stay was definitely Jasmine at the bar - she was so attentive and fun and took care of us on what could’ve been a boring Thursday evening. Rooms were super clean and quiet, so big props to the housekeeping staff as well. I will definitely be staying here again the next time I’m in town!