This business is Established — a decent presence with 96 reviews and a 4.1★ rating, though not yet among the top-ranked providers in this area.
96 reviews at 4.1★. Check recent reviews to assess current quality.
Early reviews reflect a team building a positive reputation.
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The room was perfect for our family - 2 adults, 1 teen, and 1 dog. Dayton was not what we expected, but the staff here was amazing, especially Jasmine. The food was delicious, and Jasmine made delicious drinks and was so personable it made our trip. If I come to Dayton again, I will 100% stay here.
Jennifer at the front desk is exceptional. I’ve traveled the world and have been fortunate enough to stay at many amazing hotels, and this property truly delivers top-notch hospitality. When I arrived, my travel department had not confirmed my reservation, but Jennifer handled the situation quickly, professionally, and with a genuine smile. Her hospitality and willingness to go the extra mile immediately put me at ease after a stressful travel day. Experiences like this are exactly why I continue choosing this location whenever I travel to Dayton. What impressed me even more was that Jennifer remembered me from my previous stay — that personal touch goes a long way and makes guests feel truly valued. Jennifer deserves tremendous praise for the outstanding service she provides.
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Amazing hotel which transformed an old building into wonderful boutique property! Room was huge and spotless. Best fitness center I have ever used at a Hilton property. Downtown area is a bit sketchy but felt safe walking around. Valet service needs some significant improvements! Brought wrong car first day and could not find keys on departure morning. Though most hotels have seemingly gotten away from daily service, it would still be nice to tell guests to not expect it.
This is a beautiful property situated in a great location. The rooms were clean, do bartenders were friendly on the second floor, nice gym but the attitudes of the two a.m. workers, Jennifer and Alexandria, are horrible. If you make a request come, it seems as if it's coming out of their pockets, for instance, switching out an iron. I made three attempts to speak with the DM, also left a VM but no one returned my call. Shout out to Val, the overnight guest service rep.
We stayed here while attending the WGI Championships and had an overall wonderful experience. The hotel is beautiful, spotless, and located in a fantastic area with plenty of shopping and dining options nearby. A special shoutout to Jennifer at the front desk—she truly made our stay memorable. She was incredibly friendly during check-in and offered great recommendations for dining and activities in the area. We booked a king suite for two adults and one child and were under the impression that it would include a sleeper sofa or rollaway bed, but unfortunately, neither was available—only cribs, which are better suited for younger children. That said, the room itself was so spacious and well-designed that our 11-year-old didn’t mind at all. Jennifer went above and beyond by providing us extra blankets and comforters so we could create a makeshift bed using the large sofa chairs and ottoman. The bathroom amenities were good quality and smelled lovely-so much so that we didn’t use the toiletries we normally pack for trips! The TVs let us sign into our streaming accounts so we could enjoy shows during our downtime. The fridge and microwave were super convenient and worked well. We did run into a small issue with billing. Breakfast was supposed to be included in our package, but we were charged daily. When we inquired, we were told the charges would be removed from our folio. I even double-checked at checkout, but the charges still appeared on the final bill. Thankfully, Jennifer came to the rescue once again—she handled everything promptly over the phone, reversed the charges, and even took the time to chat with us about our trip. Jennifer is truly a gem, and her exceptional service made all the difference. Despite the minor hiccups, we had a great stay and would definitely return.