This business is Trusted — customers consistently rate it 4.8★ across 1,277 reviews, indicating reliable, quality service.
Strong long-term review history with 1,277 reviews and a 4.8★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Called Rooter hero to take care of some plumbing issues I was having at home. They sent Omar and Yony. I was met with their exceptional professionalism and honesty. They took care of my needs, answered all my questions, and helped me with affordable options while exceeding my expectations. I cannot run out of good things to say about them. I highly recommend them.
Jesse was the BEST! He arrived not too long after I called and removed the clog in a timely manner. The prices were reasonable and he was very professional. Give that guy a bonus or a wage increase. I will definitely be calling them for any plumbing issues. Thank you Jesse Kevin Fuentes
My toilet stopped filling up in the tank last night and after a quick google search I landed on Rooter Hero. I think most of us are a little apprehensive about calling a plumber, since we are inexperienced and worry about extreme prices and services. I felt like I was taking a gamble. Nelson arrived about 1 hour after calling in. Within 15 minutes he gave me a precise estimate of the cost. He had to go back to get a part and he was back within 45 min. He went above and beyond, helping me with something I wasn’t charged for. Friendly, professional, and extremely informative. I’m very grateful for the quick, no stress experience I had and I’d recommend this company to anyone in my building. Thanks, Nelson.
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Jorge was excellent and professional. Got the job done right, fast, and at exactly the right price. He was very honest as well, and it was an overall great experience.
I have met so many passionate people in a long time. The service of this company is amazing, but the people are even more amazing. Mr Yony Vasquez was friendly and passionate at every moment. I am truly grateful. It was a pleasure to share the little food I had. I am truly grateful.